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Authorized Representatives Can Now Sign I-9 Forms Without Errors

An issue was resolved where Authorized Representatives attempting to sign the I-9 form first encountered an error message stating, “This document does not exist.”

What This Fix Means:

  • Authorized Representatives will now receive their signing email only after all other signers have signed to reduce confusion.
  • Ensures a seamless signing process without interruptions.
  • Fix improves reliability for all users acting as Authorized Representatives.

This resolution enhances the I-9 signing experience, ensuring documents are accessible and correctly processed.

Click here for release calendar details.

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