Universal Date/Time Conversions

What’s new?

You can now configure Merge Tokens to utilize Universal Date/Time for Emails, Texts, and Engagements (Surveys/Chats).

Why does it matter?

The ability to configure your communications with different standardized date and time formats allows you to engage your recipients in international markets in multiple regions.

How do I enable this?

  1. Navigate to Settings > Company Settings.
  2. Click the Edit button on the General Setting modal.
  3. Under Date Format, choose one of the two different Universal Date/Time options:
    • YYYY/MM/DD 24hr
    • YYYY/MM/DD 12hr AM/PM