Enhanced Electronic Signature Acknowledgement Process on Mobile

The acknowledge statement checkbox and primary action button on the Electronic Signature
Acknowledgement page is now displayed as soon as the onboarder begins scrolling down the page.
The body of the electronic signature acknowledgement is also displayed in its entirety (rather than
within a separate scrollable box).

Additionally, the ‘wet signature’ will now be captured on a subsequent page, providing additional
screen space for the onboarder to complete the signature.

Note: Agencies should consider using this as an opportunity to review the footer copy of the
Electronic Signature Acknowledgement to ensure the copy is logical for mobile users who will
experience the signature on a separate form.

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