A new Agency Setting, ‘City Validation’, has been introduced. When enabled, the City field in the
Profile will only be editable for an Onboarder after they have selected a state. The field will no
longer accept any string but will instead show the user a potential City associated with the selected
State as they are typing in the City Field.
Note: Enabling this setting will change our SOAP validation – when initiating an Onboarding the
CountryID field will now be required.
Please be aware of any existing SOAP integrations before enabling this setting.