Product Update Category: Talent Platform
Resolved Issues
Equifax: WOTC Integration
An issue with the Equifax WOTC integration, where an applicant’s onboarding process step was not visible if they had filled out an Equifax WOTC, has been resolved.
Forms: Files not Matching with Signed Docs in Onboarding
An issue was resolved with File Upload Forms containing a File Upload field. Previously, the correct document was not previewed in the applicant’s profile.
Note: Although changes to address this issue were included in a previous release, some specific situations needed to be accounted for. We have now fully resolved this issue to ensure accurate document preview in all scenarios.
Forms: Pay Type Setting Not Displaying on Form
An issue was resolved for instances when custom pay account labels would display the custom value as expected on the Pay Settings page for the user to select. Still, the generated document would not respect the custom value and show the default, causing potential payroll issues.
I-9: SSN Mismatch Filter on I-9 Dashboard
An issue on the I-9 Dashboard caused by the SSN Mismatch filter returning records that previously had an SSN mismatch but had since been corrected has been fixed. This filter will now only return existing SSN mismatches.
Preliminary Information: Disabled Fed ID Fields
An issue was resolved where the ‘I do not have an SSN’ checkbox remained visible and interactive after Federal ID validation. Post-validation, the checkbox is now hidden to prevent any confusion. However, recruiters still retain the ability to update necessary fields as required. This fix streamlines the validation process and enhances the user experience by ensuring that irrelevant options are not displayed, thereby reducing potential errors and improving data accuracy.
Forms
3rd Party Pre-Onboarding Iframe
What’s new?
- 3rd Party Pre-Onboarding Section:
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- A new “3rd Party Pre-Onboarding” section has been introduced on the Forms page.
- Administrators can create, edit, and update iframes.
- When enabled, this iframe is automatically included in the candidate’s onboarding process once forms are assigned, preventing recruiters and admins from assigning it separately on the order workflow page.
- Only one 3rd Party Pre-Onboarding template can be enabled at a time, with new templates automatically disabling the previous ones.
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- Enhanced Control Over Federal ID Collection:
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- Administrators can now toggle the requirement for federal ID collection at the form level when the “Fed ID and DOB Not Required” customer setting is enabled.
- This form can be made mandatory for hiring, ensuring candidates must successfully complete the pre-onboarding step before accessing their forms.
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- Pre-Onboarding Step for Candidates:
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- A new Pre-Onboarding step has been added for candidates, providing an additional step before they complete their assigned forms.
- Candidates who successfully complete pre-onboarding checks are exempt from repeating them.
Why does it matter?
- Streamlined Onboarding Process: Automating the inclusion of pre-onboarding iframes and allowing only one template at a time simplifies the process for administrators, reducing manual tasks and potential errors.
- Increased Accuracy and Reduced Redundancy: By exempting candidates who successfully complete pre-onboarding checks from repeating them, the process becomes more efficient and accurate.
- Enhanced Data Control: Allowing administrators to toggle federal ID collection requirements provides greater flexibility and control over sensitive data, ensuring compliance with varying customer needs.
- Improved Candidate Experience: Providing a structured pre-onboarding step helps candidates understand and complete requirements efficiently, improving their overall onboarding experience.
Form Manager:
Candidate Experience:
Resolved Issues
Equifax: WOTC Integration
An issue with the Equifax WOTC integration, where an applicant’s onboarding process step was not visible if they had filled out an Equifax WOTC, has been resolved.
Forms: Files not Matching with Signed Docs in Onboarding
An issue was resolved with File Upload Forms containing a File Upload field. Previously, the correct document was not previewed in the applicant’s profile.
Note: Although changes to address this issue were included in a previous release, some specific situations needed to be accounted for. We have now fully resolved this issue to ensure accurate document preview in all scenarios.
Forms: Pay Type Setting Not Displaying on Form
An issue was resolved for instances when custom pay account labels displayed the custom value as expected on the Pay Settings page for the user to select. Still, the generated document did not respect the custom value and showed the default, causing potential payroll issues.
I-9: SSN Mismatch Filter on I-9 Dashboard
An issue on the I-9 Dashboard caused by the SSN Mismatch filter returning records that previously had an SSN mismatch but had since been corrected has been fixed. This filter will now only return existing SSN mismatches.
Preliminary Information: Disabled Fed ID Fields
An issue was resolved where the ‘I do not have an SSN’ checkbox remained visible and interactive after Federal ID validation. Post-validation, the checkbox is now hidden to prevent any confusion. However, recruiters still retain the ability to update necessary fields as required. This fix streamlines the validation process and enhances the user experience by ensuring that irrelevant options are not displayed, thereby reducing potential errors and improving data accuracy.
Workforce Management
New “Knowledge Base” Menu Item in WFM
What’s new?
WFM users can now quickly search for information through a new “Knowledge Base” menu item in the user settings dropdown. This menu item links directly to the Bullhorn Knowledge Base for the Talent Platform.
Why does it matter?
This update improves efficiency by providing users with easy access to a wealth of information, reducing the reliance on support. Users can quickly find answers and resources, enhancing their overall experience and productivity.
Recruiter Experience – Onboarding
Updated Label on Applicant Onboarding Page
What’s new?
The Signed eDocs label on the Applicant > Onboarding page has been updated to Completed eDocs.
Why does it matter?
This change accurately reflects the documents available for review, ensuring clarity without impacting functionality. The updated label provides a more precise description of the document status, improving user understanding and navigation.
Recruiter Experience – Onboarding
Consistent Date Formatting in WFM
What’s new?
Date formatting within WFM has been updated to be consistent across all features, now using the MM/DD/YYYY format.
Why does it matter?
This update ensures a uniform and recognizable date format throughout WFM, improving readability and reducing potential confusion. Consistent date formatting enhances the overall user experience by maintaining clarity and standardization.
Recruiter Experience – I-9 Dashboard
Streamlined Navigation for I-9 Dashboard 2.0
What’s new?
To enhance the user experience, the redundant “Assign Section 2” and “I-9 In Progress” tabs have been removed from the navigation menu when I-9 Dashboard 2.0 is enabled.
Why does it matter?
This update ensures a cleaner and more intuitive navigation interface, reducing clutter without disrupting workflow. All information previously found under the removed tabs can still be easily accessed through the I-9 Dashboard 2.0 interface, maintaining full functionality while improving usability.
Recruiter Experience – Addresses
Standardized Address Component
What’s new?
A new reusable frontend component for the Address model has been implemented in WFM. This component standardizes address fields (Country, Address1, Address2, City, State, Zip) to ensure consistency and scalability across all pages in WFM requiring address information. The update replaces scattered address fields across Locations and Applicants, simplifying updates and supporting international addresses. Additionally, address support has been added for the following countries: Australia, Belgium, France, Germany, Italy, Netherlands, New Zealand, Poland, Portugal, and Spain.
Why does it matter?
This update ensures uniformity in address data across various pages, making it easier to maintain and update address information. The standardized component supports scalability and enhances the user experience by providing a consistent interface. By supporting additional countries, this update also improves the ability to handle international addresses, making WFM more versatile and user-friendly for global operations.
Forms
3rd Party Pre-Onboarding Iframe
What’s new?
- 3rd Party Pre-Onboarding Section:
-
-
- A new “3rd Party Pre-Onboarding” section has been introduced on the Forms page.
- Administrators can create, edit, and update iframes.
- When enabled, this iframe is automatically included in the candidate’s onboarding process once forms are assigned, preventing recruiters and admins from assigning it separately on the order workflow page.
- Only one 3rd Party Pre-Onboarding template can be enabled at a time, with new templates automatically disabling the previous ones.
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- Enhanced Control Over Federal ID Collection:
-
-
- Administrators can now toggle the requirement for federal ID collection at the form level when the “Fed ID and DOB Not Required” customer setting is enabled.
- This form can be made mandatory for hiring, ensuring candidates must successfully complete the pre-onboarding step before accessing their forms.
-
- Pre-Onboarding Step for Candidates:
-
- A new Pre-Onboarding step has been added for candidates, providing an additional step before they complete their assigned forms.
- Candidates who successfully complete pre-onboarding checks are exempt from repeating them.
Why does it matter?
- Streamlined Onboarding Process: Automating the inclusion of pre-onboarding iframes and allowing only one template at a time simplifies the process for administrators, reducing manual tasks and potential errors.
- Increased Accuracy and Reduced Redundancy: By exempting candidates who successfully complete pre-onboarding checks from repeating them, the process becomes more efficient and accurate.
- Enhanced Data Control: Allowing administrators to toggle federal ID collection requirements provides greater flexibility and control over sensitive data, ensuring compliance with varying customer needs.
- Improved Candidate Experience: Providing a structured pre-onboarding step helps candidates understand and complete requirements efficiently, improving their overall onboarding experience.
Form Manager:
Candidate Experience:
Admin Experience – Translations
Clarified Column Headers on Translations Page
What’s new?
The column headers on the Translations page have been renamed for better clarity.
- Default Value is now Language Default Value
- Custom Value is now Customer Translated Value
Why does it matter?
These changes clarify the priority and context of translation values, helping users better understand and manage translations more effectively. The new headers provide a more intuitive understanding of the data, enhancing the overall user experience.
Resolved Issues
Released to Staging: June 6, 2024
Targeted for Production Release: June 13, 2024
Recruiter Experience: I-9 Dashboard 2.0 Advanced Search Refresh
An issue with Advanced Searching on the I-9 Dashboard 2.0 has been resolved. Previously the search could not be reset without refreshing the browser. Now users can seamlessly conduct multiple searches without manual refreshes.
Recruiter Experience: I-9 Section 2 Corrections Receipt Expiration Date
An issue was resolved where replacing a Section 2 document with a receipt during a 2023 I-9 Section 2 Correction that failed to update the Expiration Date automatically. Now, the Expiration Date is set to 90 days from the employee’s start date as indicated in Section 2.
Recruiter Experience: I-9 Section 1 Correction Updates to Bullhorn ATS Onboarding Status
An issue that was causing the Onboarding Status in Bullhorn ATS to not update to Completed when the I-9 Section 1 Correction was finalized has been resolved. Now the Bullhorn ATS status will update as expected.
Recruiter Experience: I-9 Section 2 Correction Updates to Bullhorn ATS Onboarding Status
An issue that was causing the Onboarding Status in Bullhorn ATS to not update to Completed when the I-9 Section 2 Correction was finalized has been resolved. Now the Bullhorn ATS status will update as expected.
Recruiter Experience: I-9 Verified Detail Access
An issue with accessing I-9 Verified details has been resolved. Previously, certain users could not access the details.
Recruiter Experience: Phone Number Sync from Bullhorn ATS
An issue was resolved where international phone numbers synced from ATS were incorrectly parsed. Previously there were incorrect country code assignments when ‘Disable International Phone Numbers‘ was not enabled. This fix ensures that phone numbers from the ATS are now correctly synchronized with the appropriate country codes.
Security: Viewing Forms in the Package
An issue for users that have Branch Security enabled has been resolved. Now when users are sending a package to applicants that contains forms not available for the location that the user belongs to, they will be able to see that those forms were sent as expected. Previously only forms that were associated with the user’s location were showing. This caused confusion for the user, making them think that they were not sending all the forms in the package.
User Interface: Radio Buttons Causing Forms To Populate
We have resolved an issue that was causing data entered in radio and checkbox fields on forms to occasionally not save.
Tax Forms
Indiana State Tax Withholding (WH-4)
The Indiana State Tax Withholding form (WH-4) was updated to reflect the changes introduced by the most recent 2024 update to ensure compliance.
Released to Production Release: April 12, 2024
I-9
Supplement B Added to Downloadable Documents on I-9 Details Panel
What’s new?
Recruiters can now conveniently view and download Supplement B directly from the details panel, streamlining workflow and saving time. This enhancement is available with the I-9 Dashboard 2.0 configuration enabled.
Why does it matter?
This enhancement streamlines the workflow, saving time.
How do I enable this?
This is available with the I-9 Dashboard 2.0 configuration enabled.
Released to Staging: June 6, 2024
Targeted for Production Release: June 13, 2024
I-9
Direct Deposit: Institution Number Field Added to Direct Deposit Form
What’s new?
Support for a new field Institution Number was added to the Direct Deposit form.
Why is it important?
This allows Applicants to enter their Institution/Bank Number and not rely on the Recruiter to manually enter it for them.
How is it enabled?
This is controlled by a new setting: Add Institution Number for Direct Deposit Component under System Settings > Employee Portal.
Released to Staging: June 6, 2024
Targeted for Production Release: June 13, 2024
Dashboards
Verified I-9 Filter added to the I-9 Dashboard
What’s new?
A Verified I-9s filter has been added to the I-9 Dashboard, facilitating easy tracking of verified I-9s for recruiters and compliance personnel.
Why does it matter?
This addition facilitates easy tracking of verified I-9s for recruiters and compliance personnel. Seamlessly integrated with Two-stage I-9 Verification and I-9 Dashboard 2.0, this feature optimizes navigation and enhances compliance management.
Released to Staging: June 6, 2024
Targeted for Production Release: June 13, 2024
Dashboards
Improved User Interface on Onboarding and I-9 Dashboards
What’s new?
The appearance and usability of the Onboarding and I-9 Dashboards have been enhanced with improved UI design, including updated filter blocks, sticky headers for tables, and optimized button placement for improved navigation.
Why does it matter?
This update will standardize the interface across Talent Platform’s different dashboards.
Released to Staging: June 6, 2024
Targeted for Production Release: June 13, 2024
Resolved Issues
Released to Staging: April 4, 2024
Targeted for Production Release: April 11, 2024
ATS Sync: Duplicate files Synced to ATS
The timeout threshold with Hellosign has been extended. This will prevent duplicate files from syncing to the ATS.
Crimcheck: Duplicate Background Screening Orders
An issue with multiple background screening orders sometimes being requested for clients using Crimcheck has been resolved.
E-Signature: Duplicate Second Signers on Package
An issue was resolved where intermittently, duplicate second signers were showing for multi-signer packages confusing end users.
E-Signature: Expired Signature Requests Marked as Complete in ATS
When a signature request is Expired, it will now be marked as Cancelled in Bullhorn. Previously expired requests were marked as complete.
E-Verify: Close Case Button Intermittently Not Appearing
An issue with viewing an E-Verify case has been resolved. Previously the Close Case button was occasionally not appearing.
E-Verify: Incorrect Photo Retrieved for E-verify Photo Match
An issue with reviewing E-Verify cases in the Photo Match status has been resolved. Previously the incorrect photo was sometimes being returned for the Uploaded Photo.
Forms: File Uploads Empty when Associated Form Submitted
An issue with file upload forms becoming corrupt has been resolved. Previously when applicants uploaded a file to a form and chose Save and Exit instead of Finish and Sign, when they returned to the form and chose Finish and Sign without uploading the file again, the original would be corrupted.
Forms: Hide “Always Resend to Applicant”
The Always Resend to Applicant toggle that was visible when editing forms is now hidden behind the Enable Re-Use of Signed Forms in Packages configuration setting, simplifying the user experience to reduce confusion.
Forms: Requester Text Fields Wrap on Form Previews
Paragraph fields on forms will now allow for the text to wrap within the text box. Previously the texts would run off of the page margins.
Note: The space in the box is limited so consider the size of the box and if the space will hold the required text.
Locations: Duplicate Address Lines on Location Add/Edit
An issue with the Address line 1/2 fields was resolved. Previously a duplicate field was shown when editing or adding a Location.
Login: “Login as [Applicant]” Feature Prompts the TOS
An issue was resolved with accessing an Applicant’s record by using the “Log in as [Applicant]” feature. Previously you were presented with the first-time login notification to accept the Terms of Service. This caused an issue as the Applicant should be the one to accept these.
I-9: Completing New I-9 Allow Two Stage Verification
For clients using the two-stage verification setting, Talent Platform now clears the verified status when a new Section 2 is signed. Previously users were unable to verify the newly completed Section 2.
I-9: Dashboard Shows the Latest File/Form Completed
I-9 Dashboard 2.0 now streamlines the display for applicants with corrected active I-9s. Instead of multiple rows, the dashboard now presents only the most recently signed I-9, ensuring clarity during correction processes. Brand new I-9s will continue to be represented by two rows for consistent visibility.
I-9: Incorrect Section 2 URL Provided
An issue with the 2023 I-9 Section 2 page URL was resolved. It was occasionally reverting to the format for the old I-9 version.
I-9: Missing External ID for 2023 I-9 Section 2
An issue was resolved where External IDs for 2023 I-9 Section 2 were missing, impacting document access from the E-Verify Dashboard details panel. This fix will impact newly completed I-9s but existing records will be fixed in a separate ticket.
I-9: Resend Email Notification Sending to Authorized Representative
An issue with I-9 email notifications that require an authorized representative has been resolved. Previously notifications were being sent to the representative before the applicant completed their portion. This update ensures that notifications are now appropriately directed based on the completion status.
Internationalization: Country Code Resets for Applicants
An issue with the country code of Canada on the candidate’s phone number has been resolved. Previously when a candidate set their number with the Canadian country code it was reverting to the United States when they revisited the page. Now the selected Country Code is retained upon saving.
Workflow: “Order Workflow” Allows Multiple Placements to be Selected
An issue with the Order Workflow View was resolved. Previously recruiters could erroneously select multiple placements for a candidate. The fix changes the input to only allow recruiters to assign one placement at a time.
Tax Forms
2024 US State Tax Form: Update Wisconsin WT-4
The Wisconsin State Tax Form (WT-4) has been updated for 2024. This is a PDF update only and no field updates were made.
Released to Staging: April 4, 2024
Targeted for Production Release: April 11, 2024
Tax Forms
2024 US State Tax Form: Update North Carolina NC-4
What’s changed?
The North Carolina NC-4 has been updated for 2024.
Fields Modified
NC_filing_status values have been updated to remove the es_ prefix
- es_NC_filing_status_single_or_married_filing_separately is now NC_filing_status_single_or_married_filing_separately
- es_NC_filing_status_head_of_household is now NC_filing_status_head_of_household
- es_NC_filing_status_married_filing_jointly is now NC_filing_status_married_filing_jointly
Released to Staging: April 4, 2024
Targeted for Production Release: April 11, 2024
Tax Forms
2024 US State Tax Form: Update Missouri MO W-4
The Missouri State Tax form (MO W-4) has been updated for 2024. This is a PDF update only and no field updates were made.
Released to Staging: April 4, 2024
Targeted for Production Release: April 11, 2024
Tax Form
2024 US State Tax Form: Update Maine W-4ME
The Maine State Tax form (W-4ME) has been updated for 2024. This is a PDF update only and no field updates were made.
Released to Staging: April 4, 2024
Targeted for Production Release: April 11, 2024
Tax Forms
2024 US Federal Tax Form: Oregon State Tax 2024 (Spanish)
The Oregon State Tax form (OR-W-4) (Spanish) has been updated for 2024. This is a PDF update only and no field updates were made.
Released to Staging: April 4, 2024
Targeted for Production Release: April 11, 2024
Tax Forms
2024 US Federal Tax Form: Oregon State Tax 2024
The Oregon State Tax form (OR-W-4) (English) has been updated for 2024. This is a PDF update only and no field updates were made.
Released to Staging: April 4, 2024
Targeted for Production Release: April 11, 2024
Tax Forms
2024 US Federal Tax Form: Update Form W-9
The US W-9 has been updated for 2024, named 2024 W-9 (E). The Spanish version of the US W-9 has been added, named 2024 W-9 (S).
Released to Staging: April 4, 2024
Targeted for Production Release: April 11, 2024
Integrations
Confirmation Modal for “Rotate Secret” in API Settings UI
What’s new?
Administrator users will now be asked to confirm before continuing when rotating client API secrets.
Why does it matter?
This prevents accidental updates to API secrets.
Released to Staging: April 4, 2024
Targeted for Production Release: April 11, 2024
Forms
Order Workflow Enhancements
What’s new?
The onboarding process has been streamlined for clients by automating the recognition of previously completed forms by candidates.
Recruiters gain visibility into completed forms and can easily delete previously completed forms from packages.
Admins can designate certain forms to always be sent, even when previously completed by a candidate.
Why does it matter?
These changes enhance the overall efficiency and customization of the onboarding workflow.
How do I enable this?
Admin users can enable this with the Enable Re-Use of Signed Forms in Packages setting found by navigating to System Settings > Onboarding.
Released to Staging: April 4, 2024
Targeted for Production Release: April 11, 2024
US State Tax Form Updates
Iowa W-4
The Iowa W-4 form has been updated to the 2024 Version.
English Update Information:
Fields Added
- New Marital Status option: Head of Household (state field IA_filing_status_H)
- New supplementary Marital Status field ‘Does your spouse also have earned income?’ (field key: IA_spouse_has_earned_income)
- Spouse also has earned income: Yes (value IA_spouse_has_earned_income_yes)
- Spouse also has earned income: No (value IA_spouse_has_earned_income_no)
Fields Modified
- Marital Status ‘Other’ maps to state field IA_filing_status_S
- Marital Status ‘Married Filing Jointly’ displays new field, ‘Does your spouse also have earned income?’
Spanish Update Information:
Fields Added
- New Marital Status option: Head of Household (state field IA_filing_status_sp_H)
- New supplementary Marital Status field ‘Does your spouse also have earned income?’ (field key: IA_spouse_has_earned_income_sp)
- Spouse also has earned income: Yes (value IA_spouse_has_earned_income_sp_yes)
- Spouse also has earned income: No (value IA_spouse_has_earned_income_sp_no)
Fields Modified
- Marital Status ‘Other’ maps to state field IA_filing_status_sp_S
- Marital Status ‘Married Filing Jointly’ displays a new field, ‘Does your spouse also have earned income?’
Released to Production: March 14, 2024
US State Tax Form Updates
California DE-4
The California DE-4 form has been updated to the 2024 version.
Released to Production: March 14, 2024
US State Tax Form Updates
Montana MW-4
The Montana State Tax Form (MW-4) has been updated for 2024.
Field Added
MT_married_filing_jointly_with_both_spouses_working
- Married filing jointly with both spouses working
- Boolean (1, 0)
Field Modified
- MT_tax_allowances is now being used for Line 4, Reduced Withholding to retain backwards compatibility. This field is no longer calculated.
Fields Removed
- MT_allowances_yourself
- MT_allowances_one_job
- MT_allowances_spouse
- MT_number_of_dependents
- MT_head_of_household
- MT_allowances_large_deductions
Released to Production: March 14, 2024
US State Tax Form Updates
Colorado DR 0004 Withholding Form
The Colorado State Tax Form (DR 0004) has been updated for 2024.
Released to Production: March 14, 2024
US State Tax Form Updates
Idaho W-4
The Idaho State Tax Form (W-4) has been updated for 2024.
Field Updated:
- The field ID_filing_status now expects the following values: ID_filing_status_a, ID_filing_status_b, ID_filing_status_c
- Previously the values were: es_ID_filing_status_a, es_ID_filing_status_b, es_ID_filing_status_c
Released to Production: March 14, 2024
US State Tax Form Updates
Minnesota W4-MN
The Minnesota State Tax Form (W4-MN) has been updated for 2024.
Released to Production: March 14, 2024
US State Tax Form Updates
Mississippi 89-350
The Mississippi State Tax Form (89-350) has been updated for 2024.
Released to Production: March 14, 2024
Canadian Tax Form Updates
Northwest Territories TD1
The Northwest Territories TD1 has been updated for 2024.
Released to Production: March 14, 2024
Canadian Tax Form Updates
Saskatchewan TD1
The Saskatchewan TD1 has been updated for 2024.
Released to Production: March 14, 2024
Canadian Tax Form Updates
Yukon TD1
The Yukon TD1 has been updated for 2024.
Released to Production: March 14, 2024
Canadian Tax Form Updates
Prince Edward Island TD1
The Prince Edward Island TD1 has been updated for 2024.
Released to Production: March 14, 2024
Canadian Tax Form Updates
Nova Scotia TD1
The Nova Scotia TD1 has been updated for 2024.
Released to Production: March 14, 2024
Canadian Tax Form Updates
Nunavut TD1
The Nunavut TD1 has been updated for 2024.
Released to Production: March 14, 2024
Onboarding Talent Edition Resolved Issues
Bullhorn Integration: Existing Job Postings Deleted/Unpublished in ATS
Job synchronization with Bullhorn has been enhanced ensuring more accurate handling of updates and reducing the risk of missed changes or orphaned records.
E-verify: Values Sent to Crimcheck
Data from an Employment Authorized Document (Form I-766) accurately flows to Crimcheck and creates an E-Verify case. Previously, the data was not being sent correctly and an E-Verify was not created.
I-9: Dashboard 2.0 Latency
Minor changes were made to improve the load time of the I-9 Dashboard 2.0.
I-9: Section 2 – Update Button Texts on Document Capture
In Section 2, the button for document uploads now accurately displays the Capture and Choose File buttons. Previously, this showed Retake instead of the Capture and Choose File buttons in certain conditions.
Preliminary Information: Applicant Portal Displays Country Code
An issue was resolved for phone number field validation when completing multiple forms on the Preliminary Info page for clients who have the Disable International Phone Numbers setting enabled. Previously, when the Disable International Phone Numbers setting was enabled a confusing error would appear when validating the phone number field.
I-9
Resend Text Message Reminder for I-9 Forms
What’s new?
Recruiters can resend text messages to I-9 authorized representatives when candidates designate them via SMS.
Why does it matter?
This allows authorized representatives to be reminded when they need to complete their portion of the I-9 so it can be completed promptly. Authorized representatives can rely on this timely reminder to ensure they complete their portion of the 1-9 before it expires, reducing the likelihood of failing to complete the 1-9.
How do I enable this?
Generally Available: Contact Support for enablement.
Released to Production: March 14, 2024
I-9
Add “Section 1 PDF” Download Button to Supplement B
What’s new?
Individuals completing Supplement B (previously, Section 3) can now preview the Section 1 which was completed by the candidate.
Why does it matter?
This update enhances the verification process and helps ensure data accuracy.
How do I enable this?
This is enabled by default and you do not need to take any action.
Released to Production: March 14, 2024
Bulk Upload
Implement Internationalization in Table UX and Validations
What’s new?
Administrators can now create locations for Canada, the United Kingdom, and Ireland with the bulk upload feature, with expanded field support.
Why does it matter?
This update ensures more precise location creation.
How do I enable this?
This is enabled by default and you do not need to take any action.
Released to Production: March 14, 2024
Candidate Experience – Tax Forms
2024 US State Tax Forms
The following US state tax forms were added:
- Arizona A-4
- Kentucky K-4
- Connecticut CT-W4
- Rhode Island RI-W4
Candidate Experience – Tax Forms
2024 Canada Federal and Provincial Tax Forms
The following tax forms have been added:
- Federal TD-1
- Quebec TP-1015.3
- Ontario TD-1
- Alberta TD-1
- Manitoba TD-1
- British Columbia TD-1
- New Brunswick TD-1
- Newfoundland TD-1
User Experience – I-9
Auth Rep Experience – I-9 Section 2
Bullhorn has updated the document number validation for Driver’s Licenses and State IDs to align with the latest government rules, ensuring accurate and compliant entry of candidate information in Section 2.
Recruiter Experience – E-Verify
Crimcheck: E-Verify Doc ID for Foreign Passport with I-94
Crimcheck E-Verify cases can now be automatically created when recruiters complete the I-9 with a List A document containing a foreign passport, ensuring accurate document creation in E-Verify.
Recruiter Experience – E-Verify
Close Case Details
The Case Details report has been updated to ensure the Case Status is properly displayed.
Recruiter Experience – ATS Notes
I-9 Section 2 Completion Note to ATS
An issue was resolved where the ‘Edocs Complete’ note comment incorrectly stated ‘2020 I-9 Section 1’ during I-9 Section 2 corrections. This now accurately reflects the completed section in the note added to the ATS.
Recruiter Experience – Active Workflows
Active Workflows Tab Display
Previously when opening the Active Workflows tab the data would not load. This release resolves the issue and data now loads correctly in this dashboard.
Candidate Experience – Work Experience
Work Experience End Date
An issue was resolved on the Work Experience page. Previously when the applicant answered Yes to the question “Are you currently employed here?” the confirm button would not enable without an End Date. The End Date is no longer required.
Candidate Experience – Preliminary Information
Preliminary Information DOB Validation
An issue has been resolved that would cause a false validation error when entering the date of birth on the preliminary information page. The error will now only occur when the date of birth is outside the expected range ensuring a consistent user experience.
Candidate Experience – Jobs
Multi-Language Support – Job Search
The Job Search Page on the Talent Platform was enhanced to add translation support for the following fields: “Search by title or skill”, “Location”, “Search”, “Jobs Applied for”.
Candidate Experience – I-9 Corrections
Section 2 Correction – Candidate Notification
An issue has been resolved where confusion was caused when initiating a Section 2 correction incorrectly triggered a misleading candidate notification.
Admin Experience – Locations
Disable International Phone Numbers Setting
Locations in WFM will now respect the “Disable International Phone Numbers” setting, preventing the inadvertent selection of international phone numbers during location editing and creation.
Generally Available: Contact Bullhorn Professional Services or your Account Manager for enablement details.
Admin Experience – Form Manager
Deleting Forms
The User Experience on the Form Manager is updated so that active forms can no longer be deleted, they must be disabled first. Only disabled forms can be deleted.
Admin Experience – Bulk Uploads
Bulk Upload CSV with Commas
An issue with bulk uploading of users and locations was resolved. Previously, CSV files containing commas failed to load properly. A fix was implemented to ensure seamless loading of CSV files, even when commas are present.
Enabled by Default.
Admin Experience – Bulk Uploads
Bulk Upload Location – Additional Address Field
The Address Line 2 field has now been added to the Bulk Upload Location process. This will facilitate the uploading of the addresses with accuracy.
Admin Experience – Bulk Uploads
Bulk Uploads – Create Toast Message Upon Successful Creation
Administrators will now receive confirmation toasts upon successful bulk creation of locations and users, eliminating uncertainty and allowing for quick verification of successful location or user creation.
Recruiter Experience
I-9 Reverification Pulling Name From Preliminary Info
An issue has been resolved where the candidate name at the top of Supplement B incorrectly pulled the employee name from the candidate’s profile instead of I-9 Section 1, ensuring compliance and accurate representation.
Recruiter Experience
E-Verify Case Detail Report Display
The Case Details Report is now available to be downloaded as a PDF, allowing recruiters to download or print it for reference.
Enabled by Default.
Candidate Experience
Preferred Language Not Automatically Applying to Applicants Profile
An issue has been resolved so the applicant’s selected language will now be applied when logging in to an applicant using the “Log in as Applicant” feature.
Candidate Experience
Jobs: Drop Down Filters
An issue has been resolved where the Employment Type and Category filters did not work on the Jobs page. Jobs can now be filtered by these values as expected.
Candidate Experience
I-9 Section 1: Other Last Names Used Field
The 2023 I-9 Section 1 now restricts the Other Last Names Used field to acceptable characters, eliminating the need for later corrections.
Acceptable characters are:
- Letters (both uppercase and lowercase): a-z and A-Z
- Apostrophes: ‘ and ’
- Hyphens: –
- Space:
Example of unacceptable character not passing validation:
Enabled by Default.
Candidate Experience
File Image Capture Button Does Not Open Webcam
An issue has been resolved where, with “Enable Image Capture On Uploads” enabled, the capture button on forms failed to open the webcam, causing a “Webcam is not defined” error. This has been fixed, ensuring seamless use of the image capture functionality for applicants.
Authorized Representative Experience
Assigned Authorized Representative Navigate to Sign-off eDocs Error
An issue has been resolved where Authorized Representatives were receiving an error when attempting to sign off on a Multi-Signer document when clicking the “Sign-Off on eDocs” link in the email notification.
Admin Experience
Skills Checklist
Issues with the skills checklist groups have been resolved. Users can now manage the order of skills checklist groups and skills.
Recruiter Experience
Job Syncing
An issue has been resolved where Pay Fields and Address fields on Jobs were not syncing to Onboarding Talent Edition from Bullhorn.
Recruiter Experience
I-9 Dashboard
The Hire Date displayed on I-9 Dashboard 2.0 now matches the date recorded on the I-9, ensuring consistency and accuracy.
Recruiter Experience
I-9 Corrections
An issue has been resolved where I-9 Corrections for Section 2 were transitioning into a “Restart” status if the I-9 was abandoned at the signing step. Now, the “Waiting” status will persist until the I-9 correction is signed. This improvement streamlines the I-9 correction process for a smoother user experience.
Recruiter Experience
Form I-9
The 2023 version of the Form I-9 will now be the only section of the I-9 that can be assigned in workflows, preventing the assignment of Section 2 and Supplement B as individual forms. This ensures consistency in I-9 assignment practices, mirroring the behavior of the earlier version of the I-9.
Recruiter Experience
E-Verify
Form I-9 corrections will no longer trigger an E-Verify case, allowing employers to determine whether a new case is required once a correction is made.
Candidate Experience
Preliminary Information: Req_fed_id Setting
An issue has been resolved where when an applicant fills out their preliminary info page after receiving a form with the req_fed_id setting disabled and then receives a form with the req_fed_id setting enabled the applicant is now brought to their preliminary info page to fill in their SSN and/or date of birth.
Candidate Experience
Preliminary Information: Middle Name
When an applicant selects “I do not have a middle name” check box on the Preliminary Information page and then enters a Middle name on the Basic Information page, the “I do not have a middle name” check box on the Preliminary Information page will become un-checked. Additionally, their middle name will be updated on the Preliminary Information page to the name that was entered on the Basic Information page.
Candidate Experience
Placements
When mapping Placement fields to a form, any HTML formatting that was in the Placement field will now be respected on the form.
Candidate Experience
Credentials
Performance and stability have been improved when managing Credentials for clients with a large amount of Credentials.
Candidate Experience
Basic Information
An issue has been resolved where an error banner incorrectly appeared in the legacy applicant portal with “Disable International Phone Numbers” setting enabled, causing confusion for candidates when saving basic info, despite successful data saving.
Bullhorn Integration
OTE iFrame Buttons Cut Off
An issue has been resolved with the UI integration with Bullhorn where when loading the Onboarding Talent Edition tab on a Candidate record the Merge Candidate into Able Later, Create Candidate Able Account buttons at the top of the page were obstructed and only partially visible.
Authorized Representative Experience
I-9 Section 2: Email Link Error
An issue has been resolved where exiting I-9 Section 2 at the signature step led to an error with the Auth Rep email link. Now, the link is functional even after the I-9 has been accessed, providing a smooth restart process for authorized representatives without regular user access to OTE.
Admin Experience
Form Builder
Administrators can now include a location’s main email in the form builder, enhancing candidate onboarding by providing direct access to essential contact information.
Enabled by Default.
Admin Experience
Custom User Role
Previously, Custom User roles were built off of Admin users were not able to see the Automation Manager tab. This issue has been resolved.
User Experience
User Management
An automatic user locking mechanism has been implemented at 90 days of inactivity, enhancing system security by reducing potential risks associated with idle accounts. Inactive user accounts will be identified and locked on the first day of each quarter.
Referral Experience
Notifications
An issue has been resolved regarding Referral Invitation Emails where the branding hexcode colors were not being applied.
Recruiter Experience
Verified I-9s
I-9 Section 2 reassignment now correctly clears the “Verified” value on the candidate’s record, enhancing accuracy and transparency in the verification process.
Recruiter Experience
Notifications
Candidate email addresses have been added to email alerts for completed forms and packages, simplifying candidate management and communication for recruiters.
Recruiter Experience
Bullhorn iFrame
When loading an Applicant’s Profile through the Bullhorn Onboarding Talent Edition Tab in the Candidate Profile, the Profile Completion Step Progress on the top of the Profile was loading all steps of the Completion Progress. Now it loads only the active steps.
Candidate Experience
Translations
An issue has been resolved where the Password Reset email wasn’t correctly being sent in French for users who have set French as their preferred language.
Candidate Experience
Form Uploads
The file upload experience has been enhanced by disabling the “Browse” button during upload, enhancing usability. Once a file is uploaded, a clear “Success” confirmation message indicates successful file uploads.
Candidate Experience
Forms: Placement Fields
An issue has been resolved regarding mapping the Placement fields “placement_end_date” and “placement_start_date.” Now when this field is mapped to a form and the value in the associated Placement field is blank, it will be set to Blank on the completed form.
Candidate Experience
Forms: Custom Fields
Custom fields with the Date type that are set as “Required” will now be enforced and count towards the Fields Remaining total at the bottom of the page.
Authorized Representative Experience
I-9 Uploads
Document uploads now adhere to specified file upload types in the “Supported I9-Section II File Upload Types” setting. The “Upload” button will display the accepted file upload types for an enhanced user experience.
Admin Experience
Translations: Work Experience
Administrators can now provide multilingual instructions for the Work Experience section in the applicant portal, fostering inclusivity and enabling candidates to access application instructions in their preferred language.
Admin Experience
Translations: Education History
Administrators can now provide multilingual instructions for the Education History section in the applicant portal, fostering inclusivity and enabling candidates to access application instructions in their preferred language.
Admin Experience
PeopleReady: User Management
An issue has been resolved regarding duplicate WFM user accounts created during new user addition via PeopleReady Single Sign On.
Admin Experience
Packages
An issue has been resolved where the Package Notification Recipients field could not be set back to blank after a value had been set. Packages can now have this setting updated back to null / empty.
Admin Experience
Blueprints
An issue has been resolved where the preview icon in Configuration > Blueprints displayed an empty page. Now, the preview functions correctly, providing a proper blueprint preview.
I-9 Section 3: I-9 Image Upload
The Section 3 Document Capture now respects the “I-9 Image Upload Disabled” setting. This requires users to capture images of documents to evidence name changes, improving the security and accuracy of I-9 compliance.
Translations
A new translation has been created for the login/sign up page and the “Login Page Instructions” setting has been removed. This allows the login page to provide improved clarity for non-English speaking candidates, ensuring a better understanding of the required actions.
Direct Deposit
An issue has been resolved where users were able to sign forms that used multi_account_pay_settings without providing Direct Deposit information. The system now prevents them from proceeding until they’ve provided the Direct Deposit account information.
I-9 Section 3: Image Capture
The image capture feature in Section 3 for recruiters now provides a convenient preview of images during candidate name change and work authorization reverification.
