Month: February 2017
Product update notes, links, and descriptions.
Canvas is Now Available!
Bullhorn is pleased to announce that Canvas, our powerful business analytics and intelligence suite, is now available for purchase by Bullhorn customers. Canvas allows users to glean powerful insights from otherwise hidden data, including relationship velocity, employee performance, KPIs, and business metrics.
If you are interested in learning more about Canvas, please contact your account executive.
Task Reminders Not Being Sent Correctly
Two issues have been identified that prevent task reminder emails from being sent as expected:
1. Marking a recurring task as complete via the list view will prevent the subsequent recurring task from sending a reminder.
2. Updating a task due date via the list view will not update the task reminder due date.
These issues have been resolved and upon receiving the latest release, task reminder emails involving the above scenarios will send as expected.
Bulk SMS Timing Out
Note: This is for the Bullhorn SMS feature and not IceTrak SMS
An issue has been identified wherein sending more than 200 SMS at a time often results in timeouts. To optimize the SMS service, we have reduced the max number of SMS recipients from 500 to 200.
Multi-Word Search and Candidate Notes
An issue has been identified wherein if you perform an advanced search for Candidate notes based on multiple words, the search does not return expected results. This issue has been resolved and upon receiving the latest release, searching for multiple words on Candidate notes will work as expected.
REST API – Requests for Placement Data not returning related Task Data
An issue has been identified wherein task data is not returning with placement data when calling via REST API. This issue has been resolved and upon receiving the latest release, Task data will be available on placement records via REST API.
Placement Change Request List View Enhancements
We’ve recently enhanced the Placement Change Request list to support filter and search features as well as the ability to create a Favorite search.
Parser Enhancement
Bullhorn is pleased to announce that we have completed an upgrade to our parsing services in order to provide you a better and faster parsing experience along with extended language support when parsing.
Notes Sorting in Ascending Order Within Slideout View
An issue has been identified where notes were sorting in ascending order within the slideout view with a certain combination of usertype entitlements. This issue has been resolved and upon receiving the latest release, notes will sort in descending order within the slideout view regardless of usertype entitlements.
Mobile – Appointment Reminder of "Never" Results in Error
An issue has been identified wherein if a user has an appointment where the reminder is set to none the user is unable to view that appointment using a mobile device. This issue has been resolved and upon receiving the latest release, these appointments will be visible on a mobile device.
Mobile – Adding Notes Requires Multiple Clicks
An issue has been identified wherein users had to click multiple times to add a note on Bullhorn mobile. This issue has been resolved and upon receiving the latest release users will be able to more easily add notes via mobile.
Certain Users Unable to view Projects/Jobs
An issue has been identified wherein if you utilize the Projects entity (also known as Jobs) and rename the entity you will not be able to view Projects via the mobile site in certain cases. This issue has been resolved and upon receiving the latest release, you will be able to see Projects/Jobs on Bullhorn Mobile regardless of the name of the entity.
LinkedIn Button on Candidate and Contact Issue
A recent change to searching in LinkedIn caused the candidate and contact LinkedIn button to return an error message when navigating from Bullhorn. This issue has been resolved and all candidate and contact searches are working as expected.
Leading and Trailing Spaces Ignored in Email Fields on Lead Records
An issue has been identified where spaces before or after an email address in an email field on lead records were getting saved and would cause issues with mass mailing and message tracking. This issue has been resolved and upon receiving the latest release, leading and trailing spaces are ignored when Lead records are saved.
Converted Leads do not Associate Emails with Contact’s Company
An issue has been identified where upon converting a lead to a contact, emails sent to that contact do not associate with the contact’s company. This issue has been resolved and upon receiving the latest release, emails for converted contacts will track to the company as expected.
Branded Job Publishing
An update has been made to allow for multi-brand job publishing. Now, when a brand is selected on the job publishing screen, the available social links (Facebook, LinkedIn, and Twitter) will provide links to the corresponding brand selected by the user. No change has been made to branded publishing to the Open Source Career Portal or the Indeed Syndication.
Multiple brands can be set up under Menu > Tools > BH Connect within the Branded Career Portal Posting option.
Job and Candidate Exports Now include Client Submission and Placement Counts
We’ve recently enhanced the Job and Candidate lists to include the same Client Submission and Placement count columns included when exporting other entity lists. Upon receiving the latest release, you will be able to export these columns.
Data Mart/Data Mirror – "Replace General Candidate/Contact Comments with Note" not Adding Edit History
An issue has been identified wherein using the feature that replaces General Candidate/Contact Comments with note comments was not adding edit history to the candidate or contact record. This issue has been resolved and upon receiving the latest release, events will be replicated as expected.
Data Mart/Data Mirror – Placement Change Requests via SOAP API not Adding Edit History
An issue has been identified wherein updating Placement Change Requests via the SOAP API would not update the edit history. This issue has been resolved and upon receiving the latest release, events will be able to be replicated as expected.
Data Mart/Data Mirror – Lead and Opportunity Edit History Added
Lead and Opportunity Edit Histories are now available to be replicated through Data Mirror.
Data Mart/Data Mirror – Field nickName Array
An issue has been identified wherein the field “nickName” was creating errors with Data Mirror and Data Loader when certain values were entered into the field. This issue has been resolved and upon receiving the latest release, errors will no longer be generated.
Data Mirror/Data Mart – Events for Adding/Updating Users via SOAP API not replicating
An issue has been identified where if you create/edit a user using SOAP API, the actions are not being replicated by Data Mirror or Data Mart. This issue has been resolved and upon receiving the latest release, these actions will replicated as expected.
Note: This issue does not impact additions/updates made from the user list in Bullhorn. Only those changes made via the SOAP API.
Address State not Updating Correctly
An issue was identified wherein if you added a contact and used the “update contact address to match company address” feature, the contact’s state was not updating correctly. This issue has been resolved and upon receiving the latest release, the contact’s state will update as expected.
Unable to Create Leads from Gadget
An issue has been identified wherein leads were unable to be saved when parsed with the email gadget. This issue has been resolved and leads are able to be saved when parsed with the email gadget.
Attendee Notification Enhancement
Would you like to be able to decide whether or not your attendees receive an invite for your appointment? With this latest enhancement, we have added the ability for you to control if an email invitation is sent out to your attendees. Upon receiving the latest release, you will be able to add or edit appointments and take advantage of this new enhancement.
Location Name Not Logging
An issue has been identified wherein an appointment will not log if the location on the appointment exceeds 100 characters. This issue has been resolved and upon receiving the latest release, appointments will log as expected.
Introducing Live Chat for Bullhorn Support!
If you’re designated as a Support or Account Contact, a new “Live Chat” button will be available to you within Bullhorn. Upon receiving the latest release, you will be able to use this button to quickly connect you with one of our Support representatives in order to ask questions or submit issues.
Note: This feature is only available to Support or Account contacts.
InvoiceLines API Controller
A new InvoiceLines API controller has been added to the Bullhorn Back Office and Onboarding API library. Upon receiving the latest release, you will be able to add note lines to existing invoices with this new API controller. Notes are added to the invoice each time the controller is called using API and can then be edited or deleted from the invoices themselves.