Product Update Category: CRM
Updates to Live Chat and Help Buttons
We’ve enhanced the Help button in Bullhorn to house your chat and documentation needs.
– Live chat enabled users will see a dropdown option on Help
– When chat agents are not available, clicking chat option opens bullhorn.com/technical-support
– Users without Live chat will still be able to click the Help button for the customer portal access relevant to their edition
SMS Successfully Sends with £
An issue has been identified wherein SMS was failing to send when the £ character was included in the text. This issue has been resolved and upon receiving the latest release, SMS messages will send as expected.
Inconsistent Behavior for Timed-Out Sessions
An issue has been identified wherein there was inconsistent behavior on timed-out sessions. This issue has been resolved and upon receiving the latest release, users will always be brought to the Login page when their session expires and the user performs an action in the system.
Opportunity Cards Count
An issue has been identified wherein opportunities by owner and opportunities by department dashboard cards did not display the same number of opportunities as shown on the list view. This issue has been resolved and upon receiving the latest release, the opportunities by owner and opportunities by department dashboard cards will display the number of opportunities shown on the list view.
Notes created from Outbound Emails not visible on Notes tab and not searchable
An issue has been identified wherein notes generated through outbound emails were not searchable and not visible on the Notes tab. This issue has been resolved and upon receiving the latest release, the notes generated through outbound emails should be found and visible on the Notes tab.
User Activity Report Successfully Returns Results for Bullhorn Mobile
An issue has been identified wherein the User Activity report was not returning results when the criteria contained Bullhorn Mobile. This issue has been resolved and upon receiving the latest release, the User Activity Report will return results appropriately.
Notes created from Outbound Emails not visible on Notes tab and not searchable
An issue has been identified wherein notes generated through outbound emails were not searchable and not visible on the Notes tab. This issue has been resolved and upon receiving the latest release, the notes generated through outbound emails should be found and visible on the Notes tab.
Merge PDF now Generally Available for Enterprise Edition
Bullhorn is excited to announce the Merge PDF tool is now GA! You are able to merge various files together either from Credentialing or start from scratch via the Actions menu on all your records. Contact Support to have this feature enabled in your environment
Inline Editing of Parent Tasks
An issue has been identified wherein inline editing a parent task would remove child tasks and associated records. This issue has been resolved and upon receiving the latest release, inline editing a parent task will retain child tasks.
Filtering on Country Name in the List view
An issue has been identified wherein filtering for two word country names in list columns would occasionally return results for an incorrect country. This issue has been resolved and upon receiving the latest release, the filter will return correct country results.
REST API Create Custom Object Update
REST API consumers are now able to create a custom object using PUT /entity/ClientCorporationCustomObjectInstance[1-10] with parent ID
REST API Custom Object Delete Update
REST API consumers can now delete custom object records when using the delete request in the following format: DELETE /entity/entityCustomObjectInstance[1-10]/[id]
REST API Named Custom Objects and Fields
We enhanced custom objects so that REST API consumers can now request and receive custom objects and custom object fields by their customer given/static name. This is applicable to create, update, delete, get, query, search, and meta operations, as well as requesting specific fields by their static name. Additional details are available in the REST API documentation.
Support for More than 500 Departments
An issue has been identified wherein we only showed up to 500 departments in department filter on lists. This issue has been resolved and upon receiving the latest release, the department filter on lists will show more than 500 departments, if applicable.
Exported Date Format Respects User Locale Preference
An issue has been identified wherein the dates included in a CSV export would not respect the date format specified in user preferences. This issue has been resolved and upon receiving the latest release, the CSV export will respect user specified date formats.
Note Action Searching
An issue has been identified where occasionally not all values for Note Action are available for Advanced Criteria searching. This issue is resolved and you can now search for all Note Actions using the Advanced Criteria search.
Merge Docs Tag Issue
An issue was identified wherein the $CurrentDate$ tag on Merge Docs was not returning the user’s timezone. This issue has been resolved and upon receiving the latest release, the proper timezone will be returned with this tag.
New Field on Client Company
A new field has been added to field maps for Client Companies: requirementCertificationID. By default, this field is hidden and has an edit type of Picker:Certification.
Job and Opportunity Parsing from Bullhorn for Email
An issue has been identified wherein attempting to parse a job or opportunity from an attachment would instead parse the email body. This issue has been resolved and upon receiving the latest release, the attachment will parse as expected.
Update to REST APIs
We have expanded the REST API to include new calls querying on entity edit histories. The edit histories for Job Order, Job Submission, Appointment, Placement, and User entities can now be accessed via the REST API.
Full documentation is available at developer.bullhorn.com
Password Reset Age
The default maximum amount of time that can pass before you must reset your password is being extended from 60 days to 180 days.
You can request this age to be reduced but the maximum amount of time this setting can be is 180 days.
Bullhorn strongly advises clients review their password policies and ensure they have settings commensurate to acceptable industry levels. Please contact Bullhorn Support if you would like to reduce the password reset age.
Standard Reporting Descriptions
Each Standard Report now displays an updated description.
New Contact Task References Do Not Appear when Multiple Assignees and Contacts on Tasks Enabled
An issue has been identified wherein when the Multiple Assignees and Contacts on Tasks setting is enabled, the contact task references would not appear. This issue is resolved and upon receiving the latest release, the contact task references for tasks affected by this setting will appear.
Setting Tax Exemptions Fields as Confidential
An issue has been identified wherein tax exemptions fields were not displaying the same behavior as other fields when marked confidential. This issue has been resolved and upon receiving the latest release, the tax exemptions field will behave as expected when marked as confidential.
Note Sorting Oldest to Newest in Slideout
An issue has been identified wherein notes listed in the slideout view are sorting oldest to newest for users with a particular combination of usertype entitlements. This issue has been resolved and upon receiving the latest release, notes will sort from newest to oldest in the slideout for all combinations of usertype permissions.