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Resolved Issues

Published:

Addresses: State Field Full State Names

The ‘State’ field in the UI now displays the full state name, improving clarity and usability on both the Edit Profile and Base Profile pages. Previously, only state codes were shown, which could cause confusion for customers and candidates. This fix ensures a more user-friendly experience.

Dates for Release:

  • Staging: 1/9
  • Production: 1/16

Candidate Experience – Credential Requirements: Credential Requirements Now Display Correctly in Candidate Portal

Candidates can now view and complete their required credentials in the portal as expected. A fix has been implemented to ensure credential requirements are properly sent to the task queue. Previously, an issue prevented these tasks from being created, causing them to not appear for candidates.

Dates for Release:

  • Staging: 1/9
  • Production: 1/16

Candidate Experience – Job Preferences: Job Preferences for UK Candidates

Candidates with the UK set as their profile country can now successfully proceed past the Job Preferences section by clicking “Next” after filling in the required fields. This resolves a previous issue where candidates were unable to move forward.

Dates for Release:

  • Staging: 1/9
  • Production: 1/16

Candidate Experience – Tasks: Cancel Button Accessibility in Applicant Portal

We have fixed an issue where the Cancel button would shift position while scrolling through the list of completed tasks in the Applicant Portal. The button now remains in a fixed position, ensuring consistent accessibility during scrolling.

Dates for Release:

  • Staging: 1/9
  • Production: 1/16

Candidate Experience – Tax Forms: Kentucky Withholding From (K-4)

The Kentucky Withholding Form (K-4) has been updated in the Talent Platform to reflect the revised version issued in October 2024 for the 2025 tax year.

Dates for Release:

  • Staging: 1/9
  • Production: 1/16

Recruiter Experience – ATS: Improved Consistency for Federal Filing Tax Status

The federal filing tax status in the ATS now remains consistent after being set by applicants, ensuring reliable and accurate data. Previously, inconsistencies could occur, impacting the accuracy of tax status information. This fix improves data integrity and user confidence.

Dates for Release:

  • Staging: 1/9
  • Production: 1/16

Recruiter Experience – ATS: Talent Platform Tab Button Loading in ATS

We have resolved an issue where the Talent Platform tab in the ATS would fail to load the “Merge Candidate into Able Later” and “Create Candidate Able Account” buttons when the “Emergency Contact Phone” field was blank. These buttons will now load correctly regardless of whether this field is populated, ensuring a smoother recruiter experience.

Dates for Release:

  • Staging: 1/9
  • Production: 1/16

Recruiter Experience – E-Verify: E-Verify Case Details Access

We have resolved an issue where some customers encountered an error when attempting to view or print an E-Verify case details report from the E-Verify dashboard. The button to access case details will no longer be displayed for customers without AbleVerify enabled, ensuring a smoother experience and preventing related errors.

Dates for Release:

  • Staging: 1/9
  • Production: 1/16

Recruiter Experience – E-Verify: Improved Usability and Case Status Clarity in E-Verify Dashboard

Recruiters can now enjoy a smoother and more intuitive experience in the E-Verify dashboard. A fix has been implemented to prevent the page from jumping unexpectedly when clicking on a case in the grid. Additionally, the Case Report column link has been replaced with a clearer action icon, and case status colors have been updated to better reflect their meanings, enhancing clarity and usability.

Dates for Release:

  • Staging: 1/9
  • Production: 1/16

Recruiter Experience – Onboarding Request: Onboarding Request Page Displays Summary and Details Correctly

Recruiters can now seamlessly view the Summary and Details sections of any Active Onboarding request. A fix has been implemented to resolve the issue where these sections appeared blank, ensuring a smooth and consistent experience.

Dates for Release:

  • Staging: 1/9
  • Production: 1/16

Recruiter Experience – Placements: Placement Syncing and Workflow Dropdown

The issue that caused placements to fail syncing from the ATS to OTE due to conflicting mappings has been resolved. Recruiters can now use the Sync Placements action without encountering errors, ensuring seamless integration and accurate data flow between systems.

Dates for Release:

  • Staging: 1/9
  • Production: 1/16

Recruiter Experience – Search: Consistent Search Results in WFM

We have resolved an issue where the search bar at the top of WFM returned inconsistent results for certain fields, including email and phone number. Search results are now accurate and consistent for all users.

Dates for Release:

  • Staging: 1/9
  • Production: 1/16

Tax Form Updates: California Wage Notice form (DLSE-NTE)

The California Wage Notice form (DLSE-NTE) in Talent Platform has been updated to the current version, including language changes and the addition of an “Emergency or Disaster Disclosure” section.

Dates for Release:

  • Staging: 1/9
  • Production: 1/16

Recruiter Experience – Notifications: ‘Disable Applicant Finish Application Notification’ Setting

We have fixed an issue where turning on the ‘Disable Applicant Finish Application Notification‘ setting did not hide the ‘Send Alert to Finish Profile‘ button on the applicant profile. This fix ensures that notifications are not sent to applicants, aligning with the intended functionality for clients using Talent Platform via iFrame.

Dates for Release:

  • Staging: 1/9
  • Production: 1/16

Candidate Experience – Placements: Start Date Accuracy in the Candidate Portal

The issue where the Start Date displayed a day earlier than intended in the Candidate Portal has been resolved. The Start Date now correctly matches the date set in Talent Platform, ensuring accurate and consistent information for users.

Dates for Release:

  • Staging: 1/9
  • Production: 1/16

Candidate Experience – Credentials: Credential Image Capture

We have resolved an issue where the front and back credential images in the Candidate Portal could overwrite each other. The system now reliably saves separate images for each side, ensuring accurate uploads and eliminating the need for re-uploads.

Dates for Release:

  • Staging: 1/9
  • Production: 1/16
Talent Platform

Translations

Published:

Spanish Translations for Improved Applicant Portal Experience

What’s New?

We’ve enhanced the applicant portal by adding missing Spanish translations across various areas, improving accessibility and inclusivity for Spanish-speaking candidates.

Why Does It Matter?

This update ensures a smoother and more welcoming experience for non-English-speaking applicants, helping organizations broaden their reach and better engage with a diverse talent pool. Improved translations promote clarity and confidence throughout the application process, fostering an inclusive environment for all users.

Dates for Release:

  • Staging: 1/9
  • Production: 1/16
Talent Platform

Packages

Published:

New Package Management Interface

Early Access Feature

This feature is currently in early access and is not yet available for general use. If you’re interested in learning more or exploring early access opportunities, please reach out to your Account Manager for additional information.

What’s New?

The Talent Platform now features a redesigned Package Management interface, providing a more streamlined and intuitive experience for managing onboarding form packages.

Here’s what’s new:

  • Enhanced Management Features
      • Create, edit, and delete form packages with ease using responsive confirmation modals for consistent UI behavior and error handling.
      • Bulk actions enable administrators to efficiently add or remove forms and delete multiple packages simultaneously.
        • Real-time updates are reflected directly in the package grid.
  • Advanced Search and Filtering
      • Multi-select filters and sortable columns make locating specific packages or forms quick and easy.
      • Pagination options improve navigation within large data sets.
  • Audit Logs for Traceability
    • New “Created By/On” and “Last Updated By/On” columns provide visibility into when and by whom changes were made, ensuring accountability and data accuracy.

Why Does It Matter?

This new interface significantly enhances usability for administrators by simplifying form package management while maintaining seamless workflows for candidates. Key benefits include:

  • Improved Efficiency: Bulk actions and advanced search features save time when managing large volumes of packages and forms.
  • UI Consistency: Responsive modals and real-time updates provide a smooth and predictable user experience.
  • Data Accuracy: New columns for activity tracking offer clear visibility into package changes, supporting compliance and accurate record-keeping.
  • Candidate Continuity: Candidate-facing workflows remain unaffected, ensuring uninterrupted onboarding processes for form completion and signatures.

This enhancement is designed to support scalability and improve the overall management of onboarding processes within the Talent Platform.

New Package Manager Page:

talent platform

New Edit Package UI:

Talent Platform

Dates for Release:

  • Staging: 1/9
  • Production: 1/16
Talent Platform

E-Verify

Published:

Enhanced Clarity for Duplicate Continue Warning in E-Verify

What’s New?

We’ve updated the duplicate continue warning message in E-Verify to improve clarity. The new message now provides more precise guidance, making it clear when action is required.

Why Does It Matter?

This enhancement reduces confusion for recruiters by clearly indicating when a duplicate case requires attention, ensuring a smoother workflow and fewer errors during the E-Verify process.

Dates for Release:

  • Staging: 1/9
  • Production: 1/16
Talent Platform

Blueprints

Published:

Enhanced Compliance: Federal and State Templates Now Non-Editable

What’s New?

Federal and state form templates are now fully non-editable across all customers in Blueprints. This change ensures that standardized forms remain consistent and compliant with regulatory requirements.

Why Does It Matter?

By safeguarding the integrity of federal and state templates, this enhancement reduces the risk of accidental modifications, helping organizations maintain compliance and streamline their onboarding processes.

Dates for Release:

  • Staging: 1/9
  • Production: 1/16
Talent Platform

ATS

Published:

Improved Address Syncing for State and Province Names

What’s New?

Talent Platform now ensures that full state or province names are synced for all countries, providing consistent and accurate address data within the ATS.

Why Does It Matter?

This enhancement improves data quality and eliminates inconsistencies in state or province fields, ensuring recruiters have reliable and standardized address information across regions.

Dates for Release:

  • Staging: 1/9
  • Production: 1/16
Talent Platform

Resolved Issues

Published:

Applicants: Failed to load data error when searching for applicants by location

Resolved an issue where the Talent Platform applicant page failed to load data when filtering by specific branch locations. Users can now successfully apply branch location filters to narrow down applicant lists without encountering errors.

Applicant quick add: Fixed phone number saving issue in quick add feature

Resolved an issue where entering a phone number in the Quick Add feature before specifying a home location and clicking “Save” caused the phone number not to be saved. The workflow has been updated to ensure phone numbers are retained regardless of the order in which information is entered.

Applicant records: Duplicate SSN error message displaying missing applicant IDs

For ATS customers using the duplicate SSN check, the error message now includes the ATS IDs of duplicate Applicant records when attempting to save a record with a duplicate SSN. This enhancement provides users with the details they need to quickly identify and resolve conflicts directly from the error message.

Previously, the error message did not display the IDs of the duplicate Applicant records, making it challenging to pinpoint and address the issue. With this update, the error message now correctly displays the ATS IDs of the duplicate records, ensuring users can efficiently resolve conflicts.

Credentials: UK date formatting consistency

An issue in the applicant portal where UK date formatting for credentials did not consistently apply in the correct format has been resolved. Date formatting for credentials now consistently displays as DD/MM/YYYY, whether the credential is added by a recruiter or the applicant.

E-Verify: E-Verify case report displays location legal name for separate client IDs

Fixed an issue where the E-Verify Case Report displayed the company name instead of the legal name. This issue caused confusion for customers managing multiple entities with distinct legal names under separate E-Verify Client IDs. The report now accurately reflects the legal name, ensuring improved clarity and precision for customers handling multiple entities.

E-Verify dashboard: Hire date on E-Verify tab discrepancy

Resolved an issue where the Hiring Date column on the E-Verify page did not align with the hire date of the details panel. The Hiring Date column now matches the details panel, ensuring a clearer and more consistent user experience.

Federal ID: Federal ID validation update for international applicants

The issue where the Federal ID for applicants from certain countries failed to save has been resolved. The system now correctly saves the Federal ID, ensuring all related fields are properly entered.

Forms: Radio/checkbox group fields not saving after PDF attachment

An issue where radio or checkbox group fields, when positioned as the first field following a PDF attachment, failed to save in the UI and appeared stuck has been resolved. All field types now save correctly, improving ease of use for administrators.

I-9 Dashboard: Filter blocks loading issue resolved

Resolved an issue where filter blocks on the I-9 Dashboard 2.0 failed to load for some clients. Filter blocks now load as expected, even when the associated counts cannot be retrieved, ensuring improved usability and reliability.

Image capture: Image capture uploads on laptops

Resolved an issue where the Capture function produced a blank file upload when using laptops via a File Upload document/form. Files are now correctly captured and uploaded in the intended format, ensuring seamless functionality.

Notifications: Fixed missing content and delivery in eDocs reminder notification

An issue where the eDocs reminder notification was missing key information, including the signature request expiration date and login URL, and was not being sent as expected has been resolved. The reminder now includes all necessary content and is reliably delivered when triggered.

Onboarding dashboard: “SIGNED” status filter issue

Resolved an issue where the “SIGNED” status filter in the Onboarding Dashboard could not be cleared or updated for certain candidates. This ensures accurate filtering and better usability for recruiters managing onboarding workflows.

Placement automation: Placement forms automation

An issue where forms were not being sent to applicants via Placement Automations when a placement met the specified automation conditions has been resolved. Forms are now correctly dispatched to applicants as intended when placements meet the criteria.

Profile: Improved onboarding navigation and user flow

An issue where candidates were not directed to the correct starting point when proceeding to the next page has been resolved. This improvement enhances navigation and the overall user experience during onboarding.

Tasks: Opened workflows now retain visibility in tasks list

Resolved an issue where opened workflows would disappear from the tasks list upon reaching the applicant’s completion date. Opened workflows now remain visible in the tasks list, ensuring consistent accessibility for ongoing workflow management.

Users: User location counts

An issue that caused discrepancies in user location counts has been resolved, ensuring that the location counts now accurately align with the total number of locations.

Targeted for staging release: November 27

Targeted for production release: December 5

Talent Platform

Profile

Published:

Updated “My Profile” access

What’s new?

The “My Profile” tab is now dynamically displayed based on profile completion status:

  • The tab is hidden until the profile is complete and can be accessed through the home page.
  • If the Hide Complete Profile in the Task List setting is enabled, the tab remains visible for updates, but the “incomplete” status is removed.

Why does it matter?

This update enhances the candidate user flow by reducing unnecessary prompts and providing a clearer experience. Candidates can focus on completing required actions without confusion, while still having access to update their profiles when needed.

Targeted for Staging Release: November 27

Targeted for Production Release: December 5

Talent Platform

Notifications

Published:

Custom intervals for eDoc reminder notifications

What’s new?

Clients can now set custom intervals for eDoc reminder notifications, replacing the previous fixed timeframe. This enhancement provides greater flexibility, enabling customers to tailor applicant notifications to their specific needs.

New Settings Include:

  • Send Document Reminders to All Applicants
  • Alert Applicants When Their Documents Are Expiring Days

Why does it matter?

This update empowers clients to take control of their notification schedules, ensuring timely communication with applicants while accommodating unique workflow requirements. Custom intervals help improve applicant engagement and reduce missed document submissions, leading to a more efficient process.

Targeted for Staging Release: November 27

Targeted for Production Release: December 5

Talent Platform

Multi Account Pay Settings

Published:

Update to Multi-Account Pay Settings Form for Canadian Applicants

What’s new?

The multi-account pay settings form component has been enhanced to better accommodate Canadian applicants. A new required field for ‘Transit Number’ has been added, and the ‘Institution Number’ is now mandatory when the “I use a Canadian bank account” checkbox is selected. Both fields are subject to validation, with the Transit Number requiring five digits and the Institution Number requiring three digits. Furthermore, the form now respects the “Hide CA Account Checkbox” setting for field display, and external field mapping for Transit Number has been integrated into the ATS.

Why does it matter?

This update is significant as it ensures accurate handling of Canadian banking details during the direct deposit setup. By implementing these changes, we enhance the user experience for Canadian applicants, streamline the data collection process, and improve compliance with banking requirements. This ultimately leads to more efficient and reliable payment processing for users utilizing Canadian bank accounts.

Targeted for Staging Release: Oct 31st

Targeted for Production Release: Nov 7th

Talent Platform

Resolved Issues

Published:

Targeted for Staging Release: Oct 31st

Targeted for Production Release: Nov 7th

Bullhorn Integration: Duplicate Fields in Bullhorn ATS Field Mapping

The ATS Field Mappings section has been updated to resolve an issue where duplicate field names appeared when selecting “Federal Tax Form” as the External Entity Type. Previously, this duplication caused confusion and hindered the accuracy of applicant property mapping. With this update, the field list now displays unique values, significantly improving clarity and ensuring that users can accurately map applicant properties without encountering redundant entries.

Candidate Experience – Basic Information: Home Phone Field Correction

We have resolved an issue where the Home Phone field on the Basic Information page was incorrectly requiring a country code, even when the “Disable International Phone Numbers” toggle was enabled in the Staging and Production environments. Previously, users encountered confusion and frustration as they were unable to submit their information without providing a country code, which should not have been necessary under the current settings. This fix ensures that the Home Phone field functions correctly, allowing users to enter their phone numbers without the need for a country code when the toggle is enabled.

I-9: Missing Checkbox for ‘Alternative Procedure Authorized by DHS’ on Form I-9 Supplement B PDF 

An issue has been resolved with the Form I-9 Supplement B, where the checkbox for ‘Alternative procedure authorized by DHS to examine documents’ was not displaying in the final PDF. Previously, users were unable to see this selection, which could lead to confusion and incomplete documentation. With this fix, the checkbox now appears correctly in the PDF, ensuring that all necessary information is clearly presented and compliant with requirements.

I-9 Dashboard: I-9 Dashboard 2.0 Section 3 Link

The issue where clicking the Section 3 hyperlink from the I-9 Dashboard 2.0 opened the Section 1 document instead of the I-9 Supplement B has been resolved. Previously, users encountered confusion as they were directed to the wrong document, which hindered their ability to access the necessary information. With this fix, users can now access the correct document as expected, improving the overall functionality and user experience of the I-9 Dashboard.

Preliminary Information: Candidate Experience – Prescreening Data

An issue where applicants encountered a 500 error upon clicking “Complete Application” after entering prescreening data has been resolved. Prescreening information is now correctly saved to the database when applicants complete their profiles.

Preliminary Information, Settings: Postal Code Validation Fix

We have resolved an issue where valid Canadian postal codes were incorrectly flagged as invalid when the “Enable Country Selection” configuration was turned off and Canada was selected as the applicant’s country. Previously, this misconfiguration led to confusion and errors in the application process, as users were unable to submit valid postal codes. The fix ensures that postal code validation now accurately aligns with the applicant’s country, branch location, and primary location, effectively preventing similar issues with U.S. ZIP codes as well. This improvement enhances the overall user experience by ensuring that valid postal codes are accepted correctly.

Tax Forms: State Taxes: Update KS K-4 Blueprint for 2025

The Kansas Withholding Form (K-4) has been updated in the Talent Platform to reflect the revised version issued in July 2024 for the 2025 tax year.

Translations: Multi-Language Support – Talent Platform Job Search – Part 2

An issue where components on the Job Search page were loading in English, regardless of the selected language, has been resolved. The page now correctly displays in the language selected by the user.

Custom Applicant Fields: Custom Field Data Sync

We resolved an issue where custom field data was not syncing from the ATS to Talent Platform during candidate creation or when using the “Sync to ATS” button in Talent Platform. Previously, this led to inconsistencies in data flow, causing frustration for users relying on accurate information. With this fix, custom fields now sync correctly to Talent Platform, ensuring consistent data flow and improving the overall user experience.

 

Talent Platform

Resolved Issues

Published:

Targeted for Staging Release: Oct 3

Targeted for Production Release: Oct 10

Candidate Experience: Duplicate Translation Key Display in Applicant Profile

We resolved an issue where the duplicate_phone translation key was displayed twice under the phone number field in the Applicant Profile when the ‘Disable International Phone Numbers’ system setting was turned OFF. Now, the message only appears once, providing a clearer experience.

Candidate Experience: SMS Notifications for Applicants with International Phone Numbers

We resolved an issue where applicants with international phone numbers were not receiving their SMS notifications. This update ensures proper storage and formatting of phone numbers within the Talent Platform, improving communication processes and ensuring all applicants receive their notifications as expected.

E-Signature: ‘Add Representative Later’ Display Correction

We resolved an issue where the ‘Add Representative Later’ option for multi-signers on forms (excluding I-9s) incorrectly displayed ‘ES Temporary Signer’ instead of the representative’s name. The correct name now appears, avoiding delays and re-signing.

E-Verify: Intermittent E-Verify Error Message Displayed Despite Valid Reason for Delay Code Selection

We resolved an intermittent issue where the reason for delay error message appeared despite a valid reason for the delay code being selected. This impacted various codes but did not affect auto-order cases or cases created by automations.

Form I-9: Authorized Representative SMS Notification for Form I-9

We resolved an issue in both Staging and Production where the “Proceed to Section 2” button was unresponsive when an Authorized Representative received an SMS notification. This fix now ensures proper navigation to Section 2, allowing Authorized Representatives to complete their tasks without issues.

Order Workflow: Incorrect Splitting of Forms in Packages

We resolved an issue where forms resent from a single package were incorrectly split into multiple packages when “Enable Re-Use of Signed Forms in Packages” was enabled. Forms are now correctly grouped into a single custom package based on expiration dates.

Work History: Multi-Check Field Behavior in Applicant Portal

We resolved an issue where multi-check fields (datatype_id = 19) were not behaving consistently in the Applicant portal. Previously, when applicants edited an existing Work History entry, the values in the multi-check field were not automatically re-checked, but now they are correctly retained and displayed, preventing the field from being saved as null.

Talent Platform

Recruiter Experience

Published:

Onboarding Dashboard: Enhanced Navigation and Features Now Available by Default

What’s new?

The Onboarding Dashboard is now enabled by default for all users, offering a more streamlined experience. The left-side navigation has also been updated, making the Onboarding Dashboard more accessible and moving items such as Active Requests, Signed Requests, Expired Requests, and Deleted Requests to filter blocks at the top of the dashboard for easier access.

Why does it matter?

These updates simplify the onboarding process by centralizing key features and improving navigation. With enhanced search and management tools now directly within the Onboarding Dashboard, recruiters can more easily manage tasks and improve efficiency throughout the onboarding process.

How do I enable this?

Enabled by default

Targeted for Staging Release: Oct 3

Targeted for Production Release: Oct 10

Talent Platform

Recruiter Experience

Published:

Enhanced Authorized Representative Assignment Workflow

What’s new?
The authorized representative assignment email link now directs recruiters and admins to the I-9 Dashboard 2.0. The details panel is already expanded for the candidate, enhancing navigation and workflow efficiency.

Recruiter experience

Why does it matter?

This update streamlines the process for managing authorized representative assignments. Recruiters and admins can now access the necessary information more quickly, improving overall productivity and user experience.

Targeted for Staging Release: Oct 3

Targeted for Production Release: Oct 10

Talent Platform

Emails

Published:

Customizable Subject Lines for Candidate Profile Update Emails

What’s new?
Admins can now customize the subject line of candidate profile update emails using the new translation key applicant_profile_update_email_subject. The subject line supports the [[applicant_location]] variable, allowing recruiters to identify relevant updates based on the candidate’s location quickly.

Emails

Why does it matter?
This update provides recruiters with the flexibility to personalize and tailor candidate profile update emails, enhancing communication efficiency and enabling quick identification of location-specific updates.

How do I enable this?

Generally Available: Contact Support for enablement.

Targeted for Staging Release: Oct 3

Targeted for Production Release: Oct 10

Talent Platform

Candidate Experience

Published:

Multi-Account Pay Settings Update for Canadian Applicants

What’s new?
The multi-account pay settings form component now includes a required ‘Transit Number’ field and makes the ‘Institution Number’ mandatory when the “I use a Canadian bank account” checkbox is selected. Both fields are validated and should require the following criteria:

  • Transit Number must be five digits
  • Institution Number must be three digits.

The form respects the “Hide CA Account Checkbox” setting for field display, and external field mapping for Transit Number has been added to the ATS.

Talent Platform

Why does it matter?
This update ensures accurate handling of Canadian banking details in the direct deposit setup, providing a seamless experience for Canadian applicants and ensuring compliance with banking regulations.

How do I enable this?

Generally Available: Contact Support for enablement.

Targeted for Staging Release: Oct 3

Targeted for Production Release: Oct 10

Talent Platform

Authorized Representative Experience

Published:

Default Validation of Section 2 Representative Name Against Candidate in I-9

What’s new?

We’ve removed the “Validate Authorized Representative Information” configuration and enabled this behavior by default. This change ensures that the name of the Section 2 representative is always validated against the candidate’s first and last name from Section 1 of the I-9 form.

Why does it matter?

This update enhances the accuracy of the Form I-9 verification process by automatically validating the names, reducing the risk of errors. It simplifies the process for users, ensuring compliance and improving the overall reliability of the form.

Targeted for Staging Release: Oct 3

Targeted for Production Release: Oct 10

Talent Platform

Administrator and Recruiter Experience

Published:

I-9 Corrections Enhancement

What’s new?

The I-9 Corrections functionality for both Section 1 and Section 2 is now available to all users by default. Additionally, the 2023 I-9 Section 2 Correction blueprint has been enabled for all existing clients. Users can easily initiate corrections directly from the I-9 Dashboard or the Completed eDocs menu.

Why does it matter?

This enhancement simplifies the I-9 correction process, making it quicker and more efficient for users to update Section 1 and Section 2 information. With the ability to make corrections directly from the I-9 Dashboard or Completed eDocs menu, this update improves ease of use and compliance with I-9 requirements.

Targeted for Staging Release: Oct 3

Targeted for Production Release: Oct 10

Talent Platform

Recruiter Experience

Published:

I-9 Dashboard 2.0 Default Enablement

What’s new?

The I-9 Dashboard 2.0 is now enabled by default for all clients.

Why does it matter?

This update streamlines user setup by removing the need for manual configuration, making it easier to get started. Additionally, it enhances functionality with improved search, export, and action capabilities, providing a more efficient and user-friendly experience.

Targeted for Staging Release: August 29

Targeted for Production Release: September 5

Talent Platform

Recruiter Experience

Published:

Applicant Address Display on Details and List View

What’s new?

The applicant details and list pages have been enhanced to display the applicant’s country information directly.

Why does it matter?

This update improves the recruiter experience by making it easier to identify candidate locations at a glance, reducing the need for extra clicks to view this information. It streamlines the process of managing applicants, enhancing overall candidate review and selection efficiency.

Production Release: August 8

Talent Platform

Admin Experience

Published:

Primary Location Selection for Bulk User Uploads

What’s new?
The bulk upload functionality for user creation now includes selecting a Primary Location, which appears as the first option in the Location dropdown menu.

Why does it matter?
This enhancement streamlines the process of user creation by allowing admins to specify the Primary Location directly in the CSV upload. If the location field is left blank, the Primary Location is automatically applied, eliminating the need for previous workarounds and making the process more efficient.

Targeted for Staging Release: August 29

Targeted for Production Release: September 5

Talent Platform

Resolved Issues

Published:

Administrator Experience: Users

An issue where fields did not save when the default location was selected while editing a user has been resolved. All fields save correctly on field blur, regardless of the selected location, improving the user editing experience.

Production Release: July 23

Forms: Onboarding Documents and File Uploads Download

An issue where the Onboarding documents “Download All” function and the File Uploads “Download .zip” function sent a link that downloaded multiple copies of the .zip file instead of a single .zip file has been resolved. These functions now correctly download a single .zip file as expected.

Targeted for Preview Release: August 29

Targeted for Production Release: September 5

Forms: WOTC Form Upload to ShareFile

An issue where completed WOTC forms were not uploaded to ShareFile when included in a package with forms requiring multiple signatures has been resolved. The WOTC forms are now uploaded correctly in these scenarios, ensuring all documents are properly stored.

Targeted for Preview Release: August 29

Targeted for Production Release: September 5

Profile: I9 On File Reset

An issue where the “I9 on File” field in Bullhorn ATS was being reset from ‘Yes’ to ‘No’ after syncing a Candidate to the Talent Platform has been resolved. The field now retains its correct value during the sync process, ensuring accurate I9 status information.

Production Release: August 8

UI: Button Text Display in Legacy UI

An issue with the Mobile application where button text, such as ‘Next’ and ‘Delete,’ wrapped incorrectly on older phones or devices with smaller screen sizes has been resolved. Button text now displays properly across all screen sizes, ensuring a consistent user experience.

Targeted for Preview Release: August 29

Targeted for Production Release: September 5

UI: Navigation Bar and Scroll Arrows Visibility on iOS Devices

An issue on the mobile application where the navigation bar and scroll arrows for the skills checklist were not visible on some iOS devices, causing usability issues, has been resolved. These elements now display correctly, improving navigation and overall usability on affected devices.

Targeted for Preview Release: August 29

Targeted for Production Release: September 5

WFM: Duplicate SSN

An issue where the system did not display the associated record ID when entering an SSN that already existed has been resolved. The system now correctly shows the record ID for existing entries, improving accuracy and user experience.

Production Release: July 23

Workflow: Task List Completion Enforcement

An issue where the ‘Enforce Task List Completion in Order’ setting was not functioning in the mobile version of the application has been resolved. This setting now works correctly on mobile, ensuring tasks are completed in the specified order.

Targeted for Preview Release: August 29

Targeted for Production Release: September 5

Talent Platform

System Settings

Published:

Administrator Experience – I-9

What’s new?

The “Enable 2023 Form I-9” setting is now enabled by default and removed from the system settings page to streamline the setup process. The 2023 I-9 blueprints remain easily accessible in the Federal Blueprint section, displaying all necessary forms for the 2023 I-9 flow.

Why does it matter?

This update simplifies the setup process by automatically enabling the 2023 Form I-9 setting, reducing the need for manual configuration.

Production Release: August 8

Talent Platform

Admin Experience

Published:

Update Addresses on Bulk Upload Locations Page

What’s new?

The bulk upload location feature has been enhanced to support international data formats by integrating new country fields. The country picker now includes Belgium, France, Germany, Italy, Netherlands, Poland, Portugal, Spain, Australia, and New Zealand. Additionally, country-specific placeholder text has been added for Address2, City, State, and Zip fields.

Why does it matter?

This enhancement ensures accurate and compliant location management by supporting global data standards. This update streamlines the process, making it easier to handle bulk uploads for locations worldwide.

Production Release: August 8

Talent Platform

Internationalization

Published:

Consistent Date Format for Dropbox Sign Fields

What’s new?

The date format configured at the location level is now consistently applied to all date fields sent to Dropbox Sign, except Form I-9, which will always use MM/DD/YYYY. The date format follows this priority hierarchy:

  • Form-specific Location
  • Candidate’s Branch Location
  • Customer’s Primary Location
  • MM/DD/YYYY (default)

Why does it matter?

This update ensures that dates are accurately and consistently represented for candidates and reviewers during onboarding. By following the specified hierarchy, the system provides the most relevant date format based on the location settings, reducing the risk of errors and confusion.

Talent Platform

Recruiter Experience

Published:

Additional Supported Countries for Internationalization

What’s new?

The Talent Platform now includes international support for Mexico, Trinidad, and Tobago. Users can select these countries from the Country dropdown menus, and field labels will automatically update to reflect the new country choices consistent with existing country selections.

Why does it matter?

This enhancement expands the Talent Platform’s internationalization capabilities, enabling users to manage candidates and processes in Mexico and Trinidad and Tobago with the same ease and consistency as other supported countries. It ensures that the platform continues to meet the needs of a global user base, improving accuracy and user experience in these regions.

Production Release: August 8

Talent Platform

Resolved Issue

Published:

Forms: Phone Number Field Validation

An issue has been resolved where users were allowed to submit forms without filling in the required Phone Number fields. This fix ensures that all required fields, including Phone Number fields, are properly validated before form submission.

Talent Platform

Candidates

Published:

Custom Applicant Validator

What’s new?

We have introduced a new feature to enhance the integration capabilities of Talent Platform, allowing administrators to connect an external service URL for validating applicant information directly from the Preliminary Information page.

Why does it matter?

This integration ensures efficient duplicate checks and a seamless onboarding experience for candidates. Here are the key benefits:

  • Improved Accuracy: The custom applicant validator performs duplicate checks on specified fields when the save button is clicked, ensuring data accuracy.
  • Seamless Workflow: Candidates with unique values experience a streamlined onboarding process, while those with duplicate values receive clear UI feedback and guidance on the next steps.

How do I enable this?

Configuration

Administrators can now configure a Custom Applicant Validator under Configuration > Settings > Integration Settings.

API Support

The Applicant Validation Endpoint has been added to the Applicants API, supporting both BASIC and APIKEY authentication.

Talent Platform

Resolved Issues

Published:

Equifax: WOTC Integration

An issue with the Equifax WOTC integration, where an applicant’s onboarding process step was not visible if they had filled out an Equifax WOTC, has been resolved.

Forms: Files not Matching with Signed Docs in Onboarding

An issue was resolved with File Upload Forms containing a File Upload field. Previously, the correct document was not previewed in the applicant’s profile.

Note: Although changes to address this issue were included in a previous release, some specific situations needed to be accounted for. We have now fully resolved this issue to ensure accurate document preview in all scenarios.

Forms: Pay Type Setting Not Displaying on Form

An issue was resolved for instances when custom pay account labels would display the custom value as expected on the Pay Settings page for the user to select. Still, the generated document would not respect the custom value and show the default, causing potential payroll issues.

I-9: SSN Mismatch Filter on I-9 Dashboard

An issue on the I-9 Dashboard caused by the SSN Mismatch filter returning records that previously had an SSN mismatch but had since been corrected has been fixed. This filter will now only return existing SSN mismatches.

Preliminary Information: Disabled Fed ID Fields 

An issue was resolved where the ‘I do not have an SSN’ checkbox remained visible and interactive after Federal ID validation. Post-validation, the checkbox is now hidden to prevent any confusion. However, recruiters still retain the ability to update necessary fields as required. This fix streamlines the validation process and enhances the user experience by ensuring that irrelevant options are not displayed, thereby reducing potential errors and improving data accuracy.

Talent Platform

Forms

Published:

3rd Party Pre-Onboarding Iframe

What’s new?

  • 3rd Party Pre-Onboarding Section:
      • A new “3rd Party Pre-Onboarding” section has been introduced on the Forms page.
      • Administrators can create, edit, and update iframes.
      • When enabled, this iframe is automatically included in the candidate’s onboarding process once forms are assigned, preventing recruiters and admins from assigning it separately on the order workflow page.
      • Only one 3rd Party Pre-Onboarding template can be enabled at a time, with new templates automatically disabling the previous ones.
  • Enhanced Control Over Federal ID Collection:
      • Administrators can now toggle the requirement for federal ID collection at the form level when the “Fed ID and DOB Not Required” customer setting is enabled.
      • This form can be made mandatory for hiring, ensuring candidates must successfully complete the pre-onboarding step before accessing their forms.
  • Pre-Onboarding Step for Candidates:
    • A new Pre-Onboarding step has been added for candidates, providing an additional step before they complete their assigned forms.
    • Candidates who successfully complete pre-onboarding checks are exempt from repeating them.

Why does it matter?

  • Streamlined Onboarding Process: Automating the inclusion of pre-onboarding iframes and allowing only one template at a time simplifies the process for administrators, reducing manual tasks and potential errors.
  • Increased Accuracy and Reduced Redundancy: By exempting candidates who successfully complete pre-onboarding checks from repeating them, the process becomes more efficient and accurate.
  • Enhanced Data Control: Allowing administrators to toggle federal ID collection requirements provides greater flexibility and control over sensitive data, ensuring compliance with varying customer needs.
  • Improved Candidate Experience: Providing a structured pre-onboarding step helps candidates understand and complete requirements efficiently, improving their overall onboarding experience.
Form Manager:

Candidate Experience:

Talent Platform

Resolved Issues

Published:

Equifax: WOTC Integration

An issue with the Equifax WOTC integration, where an applicant’s onboarding process step was not visible if they had filled out an Equifax WOTC, has been resolved.

Forms: Files not Matching with Signed Docs in Onboarding

An issue was resolved with File Upload Forms containing a File Upload field. Previously, the correct document was not previewed in the applicant’s profile.

Note: Although changes to address this issue were included in a previous release, some specific situations needed to be accounted for. We have now fully resolved this issue to ensure accurate document preview in all scenarios.

Forms: Pay Type Setting Not Displaying on Form

An issue was resolved for instances when custom pay account labels displayed the custom value as expected on the Pay Settings page for the user to select. Still, the generated document did not respect the custom value and showed the default, causing potential payroll issues. 

I-9: SSN Mismatch Filter on I-9 Dashboard

An issue on the I-9 Dashboard caused by the SSN Mismatch filter returning records that previously had an SSN mismatch but had since been corrected has been fixed. This filter will now only return existing SSN mismatches.

Preliminary Information: Disabled Fed ID Fields 

An issue was resolved where the ‘I do not have an SSN’ checkbox remained visible and interactive after Federal ID validation. Post-validation, the checkbox is now hidden to prevent any confusion. However, recruiters still retain the ability to update necessary fields as required. This fix streamlines the validation process and enhances the user experience by ensuring that irrelevant options are not displayed, thereby reducing potential errors and improving data accuracy.

Talent Platform

Workforce Management

Published:

New “Knowledge Base” Menu Item in WFM

What’s new?

WFM users can now quickly search for information through a new “Knowledge Base” menu item in the user settings dropdown. This menu item links directly to the Bullhorn Knowledge Base for the Talent Platform.

Why does it matter?

This update improves efficiency by providing users with easy access to a wealth of information, reducing the reliance on support. Users can quickly find answers and resources, enhancing their overall experience and productivity.

New "Knowledge Base" Menu Item in WFM

Talent Platform

Recruiter Experience – Onboarding

Published:

Updated Label on Applicant Onboarding Page

What’s new?

The Signed eDocs label on the Applicant > Onboarding page has been updated to Completed eDocs.

Why does it matter?

This change accurately reflects the documents available for review, ensuring clarity without impacting functionality. The updated label provides a more precise description of the document status, improving user understanding and navigation.

Talent Platform

Recruiter Experience – Onboarding

Published:

Consistent Date Formatting in WFM

What’s new?

Date formatting within WFM has been updated to be consistent across all features, now using the MM/DD/YYYY format.

Why does it matter?

This update ensures a uniform and recognizable date format throughout WFM, improving readability and reducing potential confusion. Consistent date formatting enhances the overall user experience by maintaining clarity and standardization.

Talent Platform

Recruiter Experience – I-9 Dashboard

Published:

Streamlined Navigation for I-9 Dashboard 2.0

What’s new?

To enhance the user experience, the redundant “Assign Section 2” and “I-9 In Progress” tabs have been removed from the navigation menu when I-9 Dashboard 2.0 is enabled.

Why does it matter?

This update ensures a cleaner and more intuitive navigation interface, reducing clutter without disrupting workflow. All information previously found under the removed tabs can still be easily accessed through the I-9 Dashboard 2.0 interface, maintaining full functionality while improving usability.

Talent Platform

Recruiter Experience – Addresses

Published:

Standardized Address Component

What’s new?

A new reusable frontend component for the Address model has been implemented in WFM. This component standardizes address fields (Country, Address1, Address2, City, State, Zip) to ensure consistency and scalability across all pages in WFM requiring address information. The update replaces scattered address fields across Locations and Applicants, simplifying updates and supporting international addresses. Additionally, address support has been added for the following countries: Australia, Belgium, France, Germany, Italy, Netherlands, New Zealand, Poland, Portugal, and Spain.

Why does it matter?

This update ensures uniformity in address data across various pages, making it easier to maintain and update address information. The standardized component supports scalability and enhances the user experience by providing a consistent interface. By supporting additional countries, this update also improves the ability to handle international addresses, making WFM more versatile and user-friendly for global operations.

Standardized Address Component

Talent Platform

Forms

Published:

3rd Party Pre-Onboarding Iframe

What’s new?

  • 3rd Party Pre-Onboarding Section:
      • A new “3rd Party Pre-Onboarding” section has been introduced on the Forms page.
      • Administrators can create, edit, and update iframes.
      • When enabled, this iframe is automatically included in the candidate’s onboarding process once forms are assigned, preventing recruiters and admins from assigning it separately on the order workflow page.
      • Only one 3rd Party Pre-Onboarding template can be enabled at a time, with new templates automatically disabling the previous ones.
  • Enhanced Control Over Federal ID Collection:
      • Administrators can now toggle the requirement for federal ID collection at the form level when the “Fed ID and DOB Not Required” customer setting is enabled.
      • This form can be made mandatory for hiring, ensuring candidates must successfully complete the pre-onboarding step before accessing their forms.
  • Pre-Onboarding Step for Candidates:
    • A new Pre-Onboarding step has been added for candidates, providing an additional step before they complete their assigned forms.
    • Candidates who successfully complete pre-onboarding checks are exempt from repeating them.

Why does it matter?

  • Streamlined Onboarding Process: Automating the inclusion of pre-onboarding iframes and allowing only one template at a time simplifies the process for administrators, reducing manual tasks and potential errors.
  • Increased Accuracy and Reduced Redundancy: By exempting candidates who successfully complete pre-onboarding checks from repeating them, the process becomes more efficient and accurate.
  • Enhanced Data Control: Allowing administrators to toggle federal ID collection requirements provides greater flexibility and control over sensitive data, ensuring compliance with varying customer needs.
  • Improved Candidate Experience: Providing a structured pre-onboarding step helps candidates understand and complete requirements efficiently, improving their overall onboarding experience.
Form Manager:

3rd Party Pre-Onboarding Iframe

Candidate Experience:

3rd Party Pre-Onboarding Iframe

Talent Platform

Admin Experience – Translations

Published:

Clarified Column Headers on Translations Page

What’s new?

The column headers on the Translations page have been renamed for better clarity.

  • Default Value is now Language Default Value
  • Custom Value is now Customer Translated Value

Why does it matter?

These changes clarify the priority and context of translation values, helping users better understand and manage translations more effectively. The new headers provide a more intuitive understanding of the data, enhancing the overall user experience.

Talent Platform

Resolved Issues

Published:

Released to Staging: June 6, 2024

Targeted for Production Release: June 13, 2024

Recruiter Experience: I-9 Dashboard 2.0 Advanced Search Refresh

An issue with Advanced Searching on the I-9 Dashboard 2.0 has been resolved. Previously the search could not be reset without refreshing the browser. Now users can seamlessly conduct multiple searches without manual refreshes.

Recruiter Experience: I-9 Section 2 Corrections Receipt Expiration Date

An issue was resolved where replacing a Section 2 document with a receipt during a 2023 I-9 Section 2 Correction that failed to update the Expiration Date automatically. Now, the Expiration Date is set to 90 days from the employee’s start date as indicated in Section 2.

Recruiter Experience: I-9 Section 1 Correction Updates to Bullhorn ATS Onboarding Status

An issue that was causing the Onboarding Status in Bullhorn ATS to not update to Completed when the I-9 Section 1 Correction was finalized has been resolved. Now the Bullhorn ATS status will update as expected.

Recruiter Experience: I-9 Section 2 Correction Updates to Bullhorn ATS Onboarding Status

An issue that was causing the Onboarding Status in Bullhorn ATS to not update to Completed when the I-9 Section 2 Correction was finalized has been resolved. Now the Bullhorn ATS status will update as expected.

Recruiter Experience: I-9 Verified Detail Access

An issue with accessing I-9 Verified details has been resolved. Previously, certain users could not access the details.

Recruiter Experience: Phone Number Sync from Bullhorn ATS

An issue was resolved where international phone numbers synced from ATS were incorrectly parsed. Previously there were incorrect country code assignments when ‘Disable International Phone Numbers‘ was not enabled. This fix ensures that phone numbers from the ATS are now correctly synchronized with the appropriate country codes.

Security: Viewing Forms in the Package

An issue for users that have Branch Security enabled has been resolved. Now when users are sending a package to applicants that contains forms not available for the location that the user belongs to, they will be able to see that those forms were sent as expected. Previously only forms that were associated with the user’s location were showing. This caused confusion for the user, making them think that they were not sending all the forms in the package.

User Interface: Radio Buttons Causing Forms To Populate

We have resolved an issue that was causing data entered in radio and checkbox fields on forms to occasionally not save.

Talent Platform

Tax Forms

Published:

Indiana State Tax Withholding (WH-4)

The Indiana State Tax Withholding form (WH-4) was updated to reflect the changes introduced by the most recent 2024 update to ensure compliance.

Released to Production Release: April 12, 2024

Talent Platform

I-9

Published:

Supplement B Added to Downloadable Documents on I-9 Details Panel 

What’s new?

Recruiters can now conveniently view and download Supplement B directly from the details panel, streamlining workflow and saving time. This enhancement is available with the I-9 Dashboard 2.0 configuration enabled.

Why does it matter?

This enhancement streamlines the workflow, saving time.

I-9

How do I enable this?

This is available with the I-9 Dashboard 2.0 configuration enabled.

Released to Staging: June 6, 2024

Targeted for Production Release: June 13, 2024

Talent Platform

I-9

Published:

Direct Deposit: Institution Number Field Added to Direct Deposit Form

What’s new?

Support for a new field Institution Number was added to the Direct Deposit form.

Why is it important?

This allows Applicants to enter their Institution/Bank Number and not rely on the Recruiter to manually enter it for them.

How is it enabled?

This is controlled by a new setting: Add Institution Number for Direct Deposit Component under System Settings > Employee Portal.

Released to Staging: June 6, 2024

Targeted for Production Release: June 13, 2024

Talent Platform

Dashboards

Published:

Verified I-9 Filter added to the I-9 Dashboard

What’s new?

A Verified I-9s filter has been added to the I-9 Dashboard, facilitating easy tracking of verified I-9s for recruiters and compliance personnel.

Verified I-9 Filter added to the I-9 Dashboard

Why does it matter?

This addition facilitates easy tracking of verified I-9s for recruiters and compliance personnel. Seamlessly integrated with Two-stage I-9 Verification and I-9 Dashboard 2.0, this feature optimizes navigation and enhances compliance management.

Released to Staging: June 6, 2024

Targeted for Production Release: June 13, 2024

Talent Platform

Dashboards

Published:

Improved User Interface on Onboarding and I-9 Dashboards

What’s new?

The appearance and usability of the Onboarding and I-9 Dashboards have been enhanced with improved UI design, including updated filter blocks, sticky headers for tables, and optimized button placement for improved navigation.

Improved User Interface on Onboarding and I-9 Dashboards

Why does it matter?

This update will standardize the interface across Talent Platform’s different dashboards.

Released to Staging: June 6, 2024

Targeted for Production Release: June 13, 2024

Talent Platform

Forms

Published:

Signature Request Status Update After Successful Retry to HelloSign

An issue was resolved where signed eDocs that should have had the status of ‘SIGNED’ would occasionally show a status of ‘ERROR’. This issue was due to the first attempt to validate with HelloSign returning an error. The system performs a retry, and in the case where the retry was successful the status of the eDoc was not updating.

Released to Staging: May 2, 2024
Targeted for Production Release: May 9, 2024

Talent Platform

Resolved Issues

Published:

Released to Staging: May 2, 2024

Targeted for Production Release: May 9, 2024

Bullhorn Integration: Edocs Complete Notes Show the Wrong Completed Documents when Multiple Onboarding Requests are Sent to an Applicant

We resolved an issue with the Bullhorn integration that resulted in notes made from opening or finishing eDocs not always including the correct document in the note’s body when the applicant received multiple packages. The appropriate documents will now be included in the note’s body in Bullhorn for the action that was performed.

Files: Onboarding Files Not Aligned with File Name

An issue was resolved with File Upload Forms that also have a File Upload field. Previously when these were viewed in the applicant’s profile, the preview sometimes did not display the correct document. Now the preview will show the correct document.

Forms: Multi-Select Input Form Field Validation Not Respecting “Required”

We corrected an issue with forms where required requestor fields of the “checkbox group” type were not being honored. Forms with this type of field marked as required will now not be allowed to be sent unless a value has been selected.

I-9: Perm. Resident (Form I-551) with I-797 Displaying Incorrect Document Capture Example

The example image displayed during the I-9 Section 2 document capture has been updated to accurately reflect a Permanent Resident Card (Form I-551). This change improves clarity for the users and will reduce errors when uploading.

Internationalization: Country Code Appears for Quick Add Despite Being Disabled in Settings

An issue with the Mobile Phone field in Quick Add was resolved. For a better user experience, this field will now honor the Disable International Phone Numbers setting.

Placements: Bullhorn Integration

The syncing feature in Talent Platform has been enhanced by separating placement syncing from credential automation. This allows for uninterrupted access to updated data.

Preliminary Information: Birth Date Format in Candidate Portal Error

An issue with the preferred date format of Canada (DD/MM/YYYY) not being respected in the Candidate portal has been resolved and will now show up as expected.

Preliminary Information: Birth Date Format in Candidate Portal Error

Talent Platform

Order Workflow

Published:

Remove/Delete Specific Forms from Already Created Packages in the Order Workflow

What’s new?

Users can now delete specific forms from packages directly within the Workflow Details table. User guidance in the form of warnings has also been improved to prevent accidental deletion.

Why does it matter?

More customization is possible with this new feature for onboarding requests.

Remove/Delete Specific Forms from Already Created Packages in the Order Workflow

How do I enable this?

Admin users can follow these steps:

  1. Navigate to Configurations > Settings > System Settings.
  2. In the Onboarding section search for the setting Enable Re-Use of Signed Forms in Packages.
  3. Toggle the setting to enable.

Released to Staging: May 2, 2024

Targeted for Production Release: May 9, 2024

Talent Platform

Forms

Published:

Form Name in Duplicate Modal Does Not Show the Updated Form Name

What’s new?

Both the current and previous names of forms will now be displayed in the Duplicate Form Detected modal and on the Order Workflow Details table when a form is reassigned after being modified by an administrator.

Why does it matter?

This change allows recruiters to see the latest updated forms when determining if they need to be sent again.

Form Name in Duplicate Modal Does Not Show the Updated Form Name

Released to Staging: May 2, 2024

Targeted for Production Release: May 9, 2024

Talent Platform

Direct Deposit

Published:

Better Validation on Account #/Routing # for Canadian Direct Deposit Flow

What’s new?

Canadian bank account validation on the direct deposit form has been improved. 

Why does it matter?

This improvement ensures accurate input of sensitive information.

How do I enable this?

Enabled by default.

Released to Staging: May 2, 2024

Targeted for Production Release: May 9, 2024

Talent Platform

Dashboards

Published:

Update Navigational Menu Under the Onboarding Tab

What’s new?

The Onboarding Dashboard has been simplified to provide the majority of relevant information in one location. The following tabs were removed from the Onboarding section of the menu:

  • Active eDocs
  • Signed eDocs
  • Expired Requests
  • Deleted Requests

The Onboarding Dashboard’s tiles at the top can now be clicked to access the information that was previously found on these tabs and filter the table according to your selection.

Updated Navigational Menu Under the Onboarding Tab

Why does it matter?

With this modification, clients can now interact with high-level views and navigate onboarding workflows simply and intuitively.

How do I enable this?

Enabled by default.

Released to Staging: May 2, 2024

Targeted for Production Release: May 9, 2024

Talent Platform

Advanced Search

Published:

Allow Enter Key to Initiate Advanced Search

What’s new?

Performing searches in the Advanced Search menu has been improved by launching the search by pressing Enter or Return on your keyboard.

Why does it matter?

This will improve keyboard-centric navigation and expedite the search process.

How do I enable this?

Enabled by default.

Released to Staging: May 2, 2024

Targeted for Production Release: May 9, 2024

Talent Platform

Resolved Issues

Published:

Released to Staging: April 4, 2024

Targeted for Production Release: April 11, 2024

ATS Sync: Duplicate files Synced to ATS

The timeout threshold with Hellosign has been extended. This will prevent duplicate files from syncing to the ATS.

Crimcheck: Duplicate Background Screening Orders

An issue with multiple background screening orders sometimes being requested for clients using Crimcheck has been resolved.

E-Signature: Duplicate Second Signers on Package

An issue was resolved where intermittently, duplicate second signers were showing for multi-signer packages confusing end users.

E-Signature: Expired Signature Requests Marked as Complete in ATS

When a signature request is Expired, it will now be marked as Cancelled in Bullhorn. Previously expired requests were marked as complete. 

E-Verify: Close Case Button Intermittently Not Appearing

An issue with viewing an E-Verify case has been resolved. Previously the Close Case button was occasionally not appearing.

E-Verify: Incorrect Photo Retrieved for E-verify Photo Match 

An issue with reviewing E-Verify cases in the Photo Match status has been resolved. Previously the incorrect photo was sometimes being returned for the Uploaded Photo.

Forms: File Uploads Empty when Associated Form Submitted

An issue with file upload forms becoming corrupt has been resolved. Previously when applicants uploaded a file to a form and chose Save and Exit instead of Finish and Sign, when they returned to the form and chose Finish and Sign without uploading the file again, the original would be corrupted.

Forms: Hide “Always Resend to Applicant” 

The Always Resend to Applicant toggle that was visible when editing forms is now hidden behind the Enable Re-Use of Signed Forms in Packages configuration setting, simplifying the user experience to reduce confusion.

Forms: Requester Text Fields Wrap on Form Previews 

Paragraph fields on forms will now allow for the text to wrap within the text box. Previously the texts would run off of the page margins. 

Note: The space in the box is limited so consider the size of the box and if the space will hold the required text.

Locations: Duplicate Address Lines on Location Add/Edit

An issue with the Address line 1/2 fields was resolved. Previously a duplicate field was shown when editing or adding a Location.

Login: “Login as [Applicant]” Feature Prompts the TOS

An issue was resolved with accessing an Applicant’s record by using the “Log in as [Applicant]” feature. Previously you were presented with the first-time login notification to accept the Terms of Service. This caused an issue as the Applicant should be the one to accept these.

I-9: Completing New I-9 Allow Two Stage Verification

For clients using the two-stage verification setting, Talent Platform now clears the verified status when a new Section 2 is signed. Previously users were unable to verify the newly completed Section 2.

I-9: Dashboard Shows the Latest File/Form Completed 

I-9 Dashboard 2.0 now streamlines the display for applicants with corrected active I-9s. Instead of multiple rows, the dashboard now presents only the most recently signed I-9, ensuring clarity during correction processes. Brand new I-9s will continue to be represented by two rows for consistent visibility.

I-9: Incorrect Section 2 URL Provided 

An issue with the 2023 I-9 Section 2 page URL was resolved. It was occasionally reverting to the format for the old I-9 version.

I-9: Missing External ID for 2023 I-9 Section 2

An issue was resolved where External IDs for 2023 I-9 Section 2 were missing, impacting document access from the E-Verify Dashboard details panel. This fix will impact newly completed I-9s but existing records will be fixed in a separate ticket.

I-9: Resend Email Notification Sending to Authorized Representative

An issue with I-9 email notifications that require an authorized representative has been resolved. Previously notifications were being sent to the representative before the applicant completed their portion. This update ensures that notifications are now appropriately directed based on the completion status.

Internationalization: Country Code Resets for Applicants 

An issue with the country code of Canada on the candidate’s phone number has been resolved. Previously when a candidate set their number with the Canadian country code it was reverting to the United States when they revisited the page. Now the selected Country Code is retained upon saving.

Workflow: “Order Workflow” Allows Multiple Placements to be Selected

An issue with the Order Workflow View was resolved. Previously recruiters could erroneously select multiple placements for a candidate. The fix changes the input to only allow recruiters to assign one placement at a time.

Workflow: “Order Workflow” Allows Multiple Placements to be Selected

Talent Platform

Tax Forms

Published:

2024 US State Tax Form: Update Wisconsin WT-4 

The Wisconsin State Tax Form (WT-4) has been updated for 2024. This is a PDF update only and no field updates were made.

Released to Staging: April 4, 2024

Targeted for Production Release: April 11, 2024

Talent Platform

Tax Forms

Published:

2024 US State Tax Form: Update North Carolina NC-4

What’s changed?

The North Carolina NC-4 has been updated for 2024.

Fields Modified

NC_filing_status values have been updated to remove the es_ prefix

  • es_NC_filing_status_single_or_married_filing_separately is now NC_filing_status_single_or_married_filing_separately
  • es_NC_filing_status_head_of_household is now NC_filing_status_head_of_household
  • es_NC_filing_status_married_filing_jointly is now NC_filing_status_married_filing_jointly

Released to Staging: April 4, 2024

Targeted for Production Release: April 11, 2024

Talent Platform

Tax Forms

Published:

2024 US State Tax Form: Update Missouri MO W-4

The Missouri State Tax form (MO W-4) has been updated for 2024. This is a PDF update only and no field updates were made.

Released to Staging: April 4, 2024

Targeted for Production Release: April 11, 2024

Talent Platform

Tax Form

Published:

2024 US State Tax Form: Update Maine W-4ME

The Maine State Tax form (W-4ME) has been updated for 2024. This is a PDF update only and no field updates were made.

Released to Staging: April 4, 2024

Targeted for Production Release: April 11, 2024

Talent Platform

Tax Forms

Published:

2024 US Federal Tax Form: Oregon State Tax 2024 (Spanish) 

The Oregon State Tax form (OR-W-4) (Spanish) has been updated for 2024. This is a PDF update only and no field updates were made.

Released to Staging: April 4, 2024

Targeted for Production Release: April 11, 2024

Talent Platform

Tax Forms

Published:

2024 US Federal Tax Form: Oregon State Tax 2024 

The Oregon State Tax form (OR-W-4) (English) has been updated for 2024. This is a PDF update only and no field updates were made.

Released to Staging: April 4, 2024

Targeted for Production Release: April 11, 2024

Talent Platform

Tax Forms

Published:

2024 US Federal Tax Form: Update Form W-9

The US W-9 has been updated for 2024, named 2024 W-9 (E). The Spanish version of the US W-9 has been added, named 2024 W-9 (S).

Released to Staging: April 4, 2024

Targeted for Production Release: April 11, 2024

Talent Platform

Integrations

Published:

Confirmation Modal for “Rotate Secret” in API Settings UI

What’s new?

Administrator users will now be asked to confirm before continuing when rotating client API secrets. 

Confirmation Modal for "Rotate Secret" in API Settings UI

Why does it matter?

This prevents accidental updates to API secrets.

Released to Staging: April 4, 2024

Targeted for Production Release: April 11, 2024

Talent Platform

Forms

Published:

Order Workflow Enhancements 

What’s new?

The onboarding process has been streamlined for clients by automating the recognition of previously completed forms by candidates.

Order Workflow Enhancements

Recruiters gain visibility into completed forms and can easily delete previously completed forms from packages.

Duplicate Form Detected

Admins can designate certain forms to always be sent, even when previously completed by a candidate.

Voluntary Self-ID

duplicate form detected

Why does it matter?

These changes enhance the overall efficiency and customization of the onboarding workflow.

How do I enable this?

Admin users can enable this with the Enable Re-Use of Signed Forms in Packages setting found by navigating to System Settings > Onboarding.

Released to Staging: April 4, 2024

Targeted for Production Release: April 11, 2024

Talent Platform

US State Tax Form Updates

Published:

Iowa W-4 

The Iowa W-4 form has been updated to the 2024 Version.

English Update Information:

Fields Added

  • New Marital Status option: Head of Household (state field IA_filing_status_H)
  • New supplementary Marital Status field ‘Does your spouse also have earned income?’ (field key: IA_spouse_has_earned_income)
    • Spouse also has earned income: Yes (value IA_spouse_has_earned_income_yes)
    • Spouse also has earned income: No (value IA_spouse_has_earned_income_no)

Fields Modified

  • Marital Status ‘Other’ maps to state field IA_filing_status_S
  • Marital Status ‘Married Filing Jointly’ displays new field, ‘Does your spouse also have earned income?’ 

Spanish Update Information:

Fields Added

  • New Marital Status option: Head of Household (state field IA_filing_status_sp_H)
  • New supplementary Marital Status field ‘Does your spouse also have earned income?’ (field key: IA_spouse_has_earned_income_sp)
    • Spouse also has earned income: Yes (value IA_spouse_has_earned_income_sp_yes)
    • Spouse also has earned income: No (value IA_spouse_has_earned_income_sp_no)

Fields Modified

  • Marital Status ‘Other’ maps to state field IA_filing_status_sp_S
  • Marital Status ‘Married Filing Jointly’ displays a new field, ‘Does your spouse also have earned income?’

Released to Production: March 14, 2024

Talent Platform

US State Tax Form Updates

Published:

California DE-4

The California DE-4 form has been updated to the 2024 version.

Released to Production: March 14, 2024

Talent Platform

US State Tax Form Updates

Published:

Montana MW-4

The Montana State Tax Form (MW-4) has been updated for 2024.

Field Added

MT_married_filing_jointly_with_both_spouses_working

  • Married filing jointly with both spouses working
  • Boolean (1, 0)

Field Modified

  • MT_tax_allowances is now being used for Line 4, Reduced Withholding to retain backwards compatibility. This field is no longer calculated.

Fields Removed

  • MT_allowances_yourself
  • MT_allowances_one_job
  • MT_allowances_spouse
  • MT_number_of_dependents
  • MT_head_of_household
  • MT_allowances_large_deductions

Released to Production: March 14, 2024

Talent Platform

US State Tax Form Updates

Published:

Colorado DR 0004 Withholding Form

The Colorado State Tax Form (DR 0004) has been updated for 2024.

Released to Production: March 14, 2024

Talent Platform

US State Tax Form Updates

Published:

Idaho W-4

The Idaho State Tax Form (W-4) has been updated for 2024. 

Field Updated:

  • The field ID_filing_status now expects the following values: ID_filing_status_a, ID_filing_status_b, ID_filing_status_c
  •  Previously the values were: es_ID_filing_status_a, es_ID_filing_status_b, es_ID_filing_status_c

Released to Production: March 14, 2024

 

 

Talent Platform

US State Tax Form Updates

Published:

Minnesota W4-MN

The Minnesota State Tax Form (W4-MN) has been updated for 2024.

Released to Production: March 14, 2024

Talent Platform

US State Tax Form Updates

Published:

Mississippi 89-350

The Mississippi State Tax Form (89-350) has been updated for 2024.

Released to Production: March 14, 2024

Talent Platform

Canadian Tax Form Updates

Published:

Northwest Territories TD1

The Northwest Territories TD1 has been updated for 2024.

Released to Production: March 14, 2024

Talent Platform

Canadian Tax Form Updates

Published:

Saskatchewan TD1

The Saskatchewan TD1 has been updated for 2024.

Released to Production: March 14, 2024

Talent Platform

Canadian Tax Form Updates

Published:

Yukon TD1

The Yukon TD1 has been updated for 2024.

Released to Production: March 14, 2024

Talent Platform

Canadian Tax Form Updates

Published:

Prince Edward Island TD1

The Prince Edward Island TD1 has been updated for 2024.

Released to Production: March 14, 2024

Talent Platform

Canadian Tax Form Updates

Published:

Nova Scotia TD1

The Nova Scotia TD1 has been updated for 2024.

Released to Production: March 14, 2024

Talent Platform

Canadian Tax Form Updates

Published:

Nunavut TD1

The Nunavut TD1 has been updated for 2024.

Released to Production: March 14, 2024

Talent Platform

Onboarding Talent Edition Resolved Issues

Published:

Bullhorn Integration: Existing Job Postings Deleted/Unpublished in ATS

Job synchronization with Bullhorn has been enhanced ensuring more accurate handling of updates and reducing the risk of missed changes or orphaned records.

E-verify: Values Sent to Crimcheck

Data from an Employment Authorized Document (Form I-766) accurately flows to Crimcheck and creates an E-Verify case. Previously, the data was not being sent correctly and an E-Verify was not created.

I-9: Dashboard 2.0 Latency

Minor changes were made to improve the load time of the I-9 Dashboard 2.0.

I-9: Section 2 – Update Button Texts on Document Capture

In Section 2, the button for document uploads now accurately displays the Capture and Choose File buttons. Previously, this showed Retake instead of the Capture and Choose File buttons in certain conditions.

Preliminary Information: Applicant Portal Displays Country Code

An issue was resolved for phone number field validation when completing multiple forms on the Preliminary Info page for clients who have the Disable International Phone Numbers setting enabled. Previously, when the Disable International Phone Numbers setting was enabled a confusing error would appear when validating the phone number field.

Talent Platform

I-9

Published:

Resend Text Message Reminder for I-9 Forms

What’s new?

Recruiters can resend text messages to I-9 authorized representatives when candidates designate them via SMS.

Why does it matter?

This allows authorized representatives to be reminded when they need to complete their portion of the I-9 so it can be completed promptly. Authorized representatives can rely on this timely reminder to ensure they complete their portion of the 1-9 before it expires, reducing the likelihood of failing to complete the 1-9.

How do I enable this?

Generally Available: Contact Support for enablement.

Released to Production: March 14, 2024

Talent Platform

I-9

Published:

Add “Section 1 PDF” Download Button to Supplement B

What’s new?

Individuals completing Supplement B (previously, Section 3) can now preview the Section 1 which was completed by the candidate.

Add "Section 1 PDF" Download Button to Supplement B

Why does it matter?

This update enhances the verification process and helps ensure data accuracy.

How do I enable this?

This is enabled by default and you do not need to take any action.

Released to Production: March 14, 2024

Talent Platform

Bulk Upload

Published:

Implement Internationalization in Table UX and Validations 

What’s new?

Administrators can now create locations for Canada, the United Kingdom, and Ireland with the bulk upload feature, with expanded field support.

Implement Internationalization in Table UX and Validations

Why does it matter?

This update ensures more precise location creation.

How do I enable this?

This is enabled by default and you do not need to take any action.

Released to Production: March 14, 2024

Talent Platform

Candidate Experience – Tax Forms

Published:

2024 US State Tax Forms

The following US state tax forms were added:

  • Arizona A-4
  • Kentucky K-4
  • Connecticut CT-W4
  • Rhode Island RI-W4
Talent Platform

Candidate Experience – Tax Forms

Published:

2024 Canada Federal and Provincial Tax Forms

The following tax forms have been added:

  • Federal TD-1
  • Quebec TP-1015.3
  • Ontario TD-1
  • Alberta TD-1
  • Manitoba TD-1
  • British Columbia TD-1
  • New Brunswick TD-1
  • Newfoundland TD-1
Talent Platform

User Experience – I-9

Published:

Auth Rep Experience – I-9 Section 2

Bullhorn has updated the document number validation for Driver’s Licenses and State IDs to align with the latest government rules, ensuring accurate and compliant entry of candidate information in Section 2.

Talent Platform

Recruiter Experience – E-Verify

Published:

Crimcheck: E-Verify Doc ID for Foreign Passport with I-94

Crimcheck E-Verify cases can now be automatically created when recruiters complete the I-9 with a List A document containing a foreign passport, ensuring accurate document creation in E-Verify.

Talent Platform

Recruiter Experience – E-Verify

Published:

Close Case Details

The Case Details report has been updated to ensure the Case Status is properly displayed.

Close Case Details

Talent Platform

Recruiter Experience – ATS Notes

Published:

I-9 Section 2 Completion Note to ATS 

An issue was resolved where the ‘Edocs Complete’ note comment incorrectly stated ‘2020 I-9 Section 1’ during I-9 Section 2 corrections. This now accurately reflects the completed section in the note added to the ATS.

Talent Platform

Recruiter Experience – Active Workflows

Published:

Active Workflows Tab Display 

Previously when opening the Active Workflows tab the data would not load. This release resolves the issue and data now loads correctly in this dashboard.

Active Workflows Tab Display

Talent Platform

Candidate Experience – Work Experience

Published:

Work Experience End Date 

An issue was resolved on the Work Experience page. Previously when the applicant answered Yes to the question “Are you currently employed here?” the confirm button would not enable without an End Date. The End Date is no longer required.

Talent Platform

Candidate Experience – Preliminary Information

Published:

Preliminary Information DOB Validation

An issue has been resolved that would cause a false validation error when entering the date of birth on the preliminary information page. The error will now only occur when the date of birth is outside the expected range ensuring a consistent user experience.

Talent Platform

Candidate Experience – Jobs

Published:

Multi-Language Support – Job Search

The Job Search Page on the Talent Platform was enhanced to add translation support for the following fields: “Search by title or skill”, “Location”, “Search”, “Jobs Applied for”.

Talent Platform

Candidate Experience – I-9 Corrections

Published:

Section 2 Correction – Candidate Notification 

An issue has been resolved where confusion was caused when initiating a Section 2 correction incorrectly triggered a misleading candidate notification.

Talent Platform

Admin Experience – Locations

Published:

Disable International Phone Numbers Setting

Locations in WFM will now respect the “Disable International Phone Numbers” setting, preventing the inadvertent selection of international phone numbers during location editing and creation.

phone number

Generally Available: Contact Bullhorn Professional Services or your Account Manager for enablement details.

Talent Platform

Admin Experience – Form Manager

Published:

Deleting Forms

The User Experience on the Form Manager is updated so that active forms can no longer be deleted, they must be disabled first. Only disabled forms can be deleted.

Talent Platform

Admin Experience – Bulk Uploads

Published:

Bulk Upload CSV with Commas 

An issue with bulk uploading of users and locations was resolved. Previously, CSV files containing commas failed to load properly. A fix was implemented to ensure seamless loading of CSV files, even when commas are present.

Enabled by Default.

Talent Platform

Admin Experience – Bulk Uploads

Published:

Bulk Upload Location – Additional Address Field

The Address Line 2 field has now been added to the Bulk Upload Location process. This will facilitate the uploading of the addresses with accuracy.

Bulk Upload Location - Additional Address Field

Talent Platform

Admin Experience – Bulk Uploads

Published:

Bulk Uploads – Create Toast Message Upon Successful Creation

Administrators will now receive confirmation toasts upon successful bulk creation of locations and users, eliminating uncertainty and allowing for quick verification of successful location or user creation.

bulk uploads

OnboardingTalent Platform

Recruiter Experience

Published:

I-9 Reverification Pulling Name From Preliminary Info

An issue has been resolved where the candidate name at the top of Supplement B incorrectly pulled the employee name from the candidate’s profile instead of I-9 Section 1, ensuring compliance and accurate representation.

OTE - I-9 Reverification Pulling Name From Preliminary Info

OnboardingTalent Platform

Recruiter Experience

Published:

E-Verify Case Detail Report Display

The Case Details Report is now available to be downloaded as a PDF, allowing recruiters to download or print it for reference.

Enabled by Default.

OnboardingTalent Platform

Candidate Experience

Published:

Preferred Language Not Automatically Applying to Applicants Profile 

An issue has been resolved so the applicant’s selected language will now be applied when logging in to an applicant using the “Log in as Applicant” feature.

OnboardingTalent Platform

Candidate Experience

Published:

Jobs: Drop Down Filters

An issue has been resolved where the Employment Type and Category filters did not work on the Jobs page. Jobs can now be filtered by these values as expected.

OnboardingTalent Platform

Candidate Experience

Published:

I-9 Section 1: Other Last Names Used Field

The 2023 I-9 Section 1 now restricts the Other Last Names Used field to acceptable characters, eliminating the need for later corrections. 

Acceptable characters are:

  • Letters (both uppercase and lowercase): a-z and A-Z
  • Apostrophes: ‘ and ’
  • Hyphens: –
  • Space: 

Example of unacceptable character not passing validation:

OTE - I-9 Section 1: Other Last Names Used Field

Enabled by Default.

OnboardingTalent Platform

Candidate Experience

Published:

File Image Capture Button Does Not Open Webcam 

An issue has been resolved where, with “Enable Image Capture On Uploads” enabled, the capture button on forms failed to open the webcam, causing a “Webcam is not defined” error.  This has been fixed, ensuring seamless use of the image capture functionality for applicants.


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