Product Update Category: Onboarding
Document History
An issue has been identified where status changes in document history were not generating PDFs. This issue has been resolved and document status changes generate PDF attachments in the document history.
Include "No Action Required" as a Submitted Status
An issue was identified where an employee’s document submitted status was not updating to 100% in a specific scenario.
Scenario Required:
- Client Docs feature enabled
- Employee not required to take action on affected document
If the above scenario was met and the employee document was submitted the submitted status would not update to 100%.
In these cases, the approved status would properly update to 100% when all documents were approved. This issue has been resolved, and submitted and approved status percentages are updating correctly.
BBO/Onboarding API Now Includes Data Export
Bullhorn Back Office and Onboarding is excited to announce a new, more flexible framework for the implementation of custom data exports from Back Office and Onboarding. Our Professional Services and Engineering Support Teams are enabled to develop and maintain these exports. Any data available in the Back Office and Onboarding platforms are available via custom data export. An API has also been made available to programmatically invoke the custom data exports. Associated API calls are in place to retrieve the data export in a CSV file format.
Third-Party Fields and Signatures
We’re excited to announce that onboarding users can now send documents to two company contacts in addition to a candidate for completion and signatures. Each recipient can be assigned their own fields to fill in and sign on each document. Additionally, two new completion/approval workflows have been added. This new functionality is perfect for firms who regularly require signatures from a third party in addition to a candidate, like umbrella companies or limited service companies.
Please contact support if you’re interested in enabling this enhancement in your Onboarding account.
Field Restrictions Not Being Honored In Employee Login
We fixed an issue where not all restrictions being placed on fields were being honored when an Employee logged in to update fields. Upon receiving the latest release this issue will be resolved and restrictions put in place will be honored as expected.
Date Display Issue on E-Verify I-9 Form
We’ve fixed the issue regarding dates displaying inconsistently on the E-Verify I-9 form – though they were saved correctly in the database, they were displaying with an outline from previous dates used. This issue has been resolved and dates are now displaying correctly.
Delays Adding Users to Onboarding Dashboard
We’ve fixed the issue regarding candidates not appearing in the Onboarding dashboard when a document or packet was assigned from the Bullhorn CRM. The candidate would appear if the candidate record was re-saved in Onboarding, or a second document or packet was sent. This issue has been resolved and all candidates are appearing in the Onboarding dashboard when documents or packets are assigned.
Employee Portal Speed and Stability Improvements
We’ve fixed the issue regarding the employee portal experiencing latency when numerous documents requiring attachments were being assigned at the same time. Now, and documents requiring attachments no longer cause latency when assigned to employees.
Mandatory Signature Field Alignment
We fixed the issue with signature fields marked as mandatory becoming out of alignment when users attempted to sign a document. Signature alignment now matches in the Candidate portal and the Administrator portal.
Onboarding Date Picker Adjustment
We fixed the issue with users and administrators being unable to select dates far enough in the future to accommodate some identification expiration dates (such as Arizona driver’s licenses). This issue has been resolved and users and administrators can now select dates up to 100 years in the future.
Vendor Onboarding Error
We identified an issue with trying to open Vendor onboarding details from the Onboarding dashboard. This issue has been resolved and Vendor onboarding details can be accessed from the Onboarding dashboard.
Date Mapping Format
We’ve updated the formatting for date mapping in Onboarding. Note that the tooltip has been updated with the new date formats; existing mappings are not impacted by this change.
Documents Automatically Close Once Submitted
Documents now automatically close when submitted by an employee in the employee portal.
Commas Separating Values in Dropdowns and Radio Buttons
We’ve fixed the issue regarding commas creating new values for dropdowns and radio buttons when creating or editing documents. Now, these values can contain commas without issue.
Document Attachments Not Deleting
We fixed the issue regarding attachments on documents not deleting from the admin app nor the employee app. This issue has been resolved and document attachments can now be deleted.
Document Creation in Internet Explorer
We’ve fixed the issue regarding administrators not being able to create new documents in the Internet Explorer browser. Now, administrators can use all onboarding functionality in the Internet Explorer browser.
Document Preview Displays a Blank Page
We’ve fixed the issue regarding the “Preview” option, displayed when creating a new document, showing a blank page. Now, the “Preview” button displays a preview of the document being created.
Radio Buttons Not Required
We’ve fixed the issue regarding radio buttons marked as “Not Required” forcing users to select an answer. Now, optional radio buttons no longer require a selection.
Documents Sent in Packet Order
We’ve fixed the issue regarding documents sent in a packet not appearing in the order set in the packet. Now, documents are now displaying in the proper packet order.
Documents Not Opening at the Top of the Document
We fixed the issue regarding documents opening at the first available field for completion. This issue has been resolved and documents open at the top of the document.
Onboarding Integration Update
When selecting documents and packets in the Onboarding integration in Bullhorn ATS (either on the candidate record or the placement record), you are now able scroll through and search for all documents available for sending. Previously, a limit was set at 50.
New Document Editing and Approval Experience
Administrators now have a new document editing and approval experience, similar to the document completion experience for employees. The admin portal has been updated with navigational arrows, an “Actions” menu, and icons for different admin actions. We’ve also updated the workflow for editing and approving documents. Administrators can continue to access the document editor via the Employee and Placement document details dashboards, along with the Onboarding dashboard. However, they are no longer able to access the document editor via Edit icon on the document sub-tab on Employee and Placement records.
Onboarding Custom Text Now Displayed in New Employee Portal
Custom text set in the Control Panel will now display in the new Onboarding employee portal. Text will only be displayed in the Onboarding employee portal if a custom message is entered by an administrator.
Document Submitted Notification Issue
We’ve fixed the issue with notifications not being sent to administrators when all documents were submitted by an employee. Now, with the resolution of this issue, provided the correct setting is enabled, administrators will now receive the notifications.
Onboarding Dashboard
We’ve fixed the issue regarding the Onboarding dashboard not accurately reflecting percentages for “Submitted” and “Approved.” Now, the dashboard is displaying correct percentages.
Onboarding Document Field Validations
We’ve fixed the issue regarding field validations not always being enforced on Onboarding documents. For example, a field restricted to five digits in length was allowing more than five digits. Now, all document field validations will be honored.
New Look for the Edit Document Pop-Up
When creating or editing a document in Onboarding, the Edit Document pop-up has a new look. All existing functionality is the same.
Packet and Document Table Changes
We’ve updated the Packet and Document tables on the employee/candidate record and placement record to now display six packets or documents at a time, which makes viewing and assigning packets and documents easier. The button to send reminders to candidates or placements of assigned documents has been updated to say “Send Reminder.”
E-Verify Error When Viewing Certain Cases
We’ve fixed the issue regarding the error that displayed when administrators tried to view certain E-Verify cases. This was typically occurring for older cases which were still in progress. Now, all cases are viewable by administrators with E-Verify access.
Required Fields
We’ve fixed the issue regarding required fields that were not being displayed as required on documents in the Onboarding candidate/employee portal. Required fields are now highlighted in red. Similarly, if an administrator or a candidate/employee attempt to submit a document without completing all required fields, a notification is displayed indicating which fields are required for document submission.
Improved Candidate/Worker Mobile Experience
Bullhorn is excited to announce a new and improved candidate experience for Bullhorn Back Office and Onboarding. Candidates and employees will find a new landing page for timekeeping and onboarding document completion. While on a mobile device, candidates and employees can also enter time, upload attachments, and complete, sign, and submit documents for approval.
We’re really excited about our new release. As always, Support is available at 617.478.9126, and for a limited time only, you can email onboardingsupport@bullhorn.com to expedite your feedback to our team.
Onboarding Date Picker Year Limitation
We fixed the issue that was restricting both employees and administrators from selecting dates beyond 2025 when completing Onboarding documents. Now, the date picker allows you to set a date up to twenty years in the future from the date of the document completion.
Enhanced E-Verify Integration
We’ve enhanced our integration with E-Verify by making troubleshooting down time and authentication updates easier and less time consuming going forward.
Performance Improvements
We’ve added pagination to document creation in the Admin application. By paginating, documents now load more quickly and efficiently.
View Onboarding Card on Submission Preview Slideout
If you use the Bullhorn ATS/Onboarding integration, you now have access to the Onboarding card on the Details tab of the preview slideout on your submissions list.
Update to Onboarding Settings
We’ve updated the Onboarding integration settings page in the Control Panel to make navigation simpler and clearer. Now, shared email variables are highlighted towards the top of the page, with specific types of email variables grouped with their email type.
Employee Document History
We’ve improved the stability of the Employee Document History pop-up. Now, it maintains authenticated sessions and displays the document history for employees.
Vendor Document History
We’ve stabilized the Document History audit trail for Vendors. Previously, if a Vendor updated a date field, the data would not appear in the document history, but the change would still be processed. Now, all vendor date changes appear in document history.
Onboarding is Now Built Into Bullhorn ATS/CRM!
Bullhorn users now have the ability to initiate and monitor the candidate onboarding process, both pre and post-hire, directly from the Bullhorn ATS/CRM! This includes sending existing documents and packets to candidates for completion, as well as viewing document status. With pre-hire functionality enabled, candidates can begin the onboarding process before a placement is made.
As part of this integration, we’ve added a new “Upcoming Job Starts” card, which allows Onboarding customers to track documents for placements starting soon. This card will appear on the new Placement dashboard. This new card and dashboard are Enterprise-only features.
Pre-Hire Support
Users are no longer limited to sending documents to candidates after they have been placed. With the addition of Pre-Hire document support, users can now send documents to candidates at any time. By sending and collecting documents from candidates early, firms can further reduce the time between placement and job start and the possibility of documents being returned late.
Candidate Updates
For customers using Bullhorn CRM, new candidates records (provided they meet the pre or post hire status or placement criteria) now push into Bullhorn Back Office and Bullhorn Onboarding immediately upon creation. Previously, newly created candidates moved to Bullhorn Back Office and Bullhorn Onboarding only after a user made an additional update on that candidate or associated placement record in the Bullhorn CRM.
Footer Text Color
We’ve fixed the issue with the footer text in the application not matching what you select in the Control Panel. Previously, only the Change Password and Help buttons would match your selected color theme. It’s nice when all your colors match.
New In-App Notification System
We have added a new In App notification process to send messages to Administrators only. This will allow us to better communicate release notes and maintenance updates to just Administrators and not Employees and Managers.
Improvements to Onboarding API
Over the past several months, we have been significantly expanding the scope of our Onboarding API. These improvements provide unprecedented efficiency, flexibility, and power for anyone looking to develop custom systems or integrate with the Onboarding platform.
Improved Document History Pop-Up
To increase stability and provide a cleaner look, the document history pop-up window has been converted to HTML.
Onboarding API
The Onboarding API has been expanded in the following areas:
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Document visibility
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Assignment visibility
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Employee records
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Onboarding records
Onboarding API Improvements
Onboarding API was expanded to support bulk creation through the API.