Targeted for Staging Release: Oct 3

Targeted for Production Release: Oct 10

Candidate Experience: Duplicate Translation Key Display in Applicant Profile

We resolved an issue where the duplicate_phone translation key was displayed twice under the phone number field in the Applicant Profile when the ‘Disable International Phone Numbers’ system setting was turned OFF. Now, the message only appears once, providing a clearer experience.

Candidate Experience: SMS Notifications for Applicants with International Phone Numbers

We resolved an issue where applicants with international phone numbers were not receiving their SMS notifications. This update ensures proper storage and formatting of phone numbers within the Talent Platform, improving communication processes and ensuring all applicants receive their notifications as expected.

E-Signature: ‘Add Representative Later’ Display Correction

We resolved an issue where the ‘Add Representative Later’ option for multi-signers on forms (excluding I-9s) incorrectly displayed ‘ES Temporary Signer’ instead of the representative’s name. The correct name now appears, avoiding delays and re-signing.

E-Verify: Intermittent E-Verify Error Message Displayed Despite Valid Reason for Delay Code Selection

We resolved an intermittent issue where the reason for delay error message appeared despite a valid reason for the delay code being selected. This impacted various codes but did not affect auto-order cases or cases created by automations.

Form I-9: Authorized Representative SMS Notification for Form I-9

We resolved an issue in both Staging and Production where the “Proceed to Section 2” button was unresponsive when an Authorized Representative received an SMS notification. This fix now ensures proper navigation to Section 2, allowing Authorized Representatives to complete their tasks without issues.

Order Workflow: Incorrect Splitting of Forms in Packages

We resolved an issue where forms resent from a single package were incorrectly split into multiple packages when “Enable Re-Use of Signed Forms in Packages” was enabled. Forms are now correctly grouped into a single custom package based on expiration dates.

Work History: Multi-Check Field Behavior in Applicant Portal

We resolved an issue where multi-check fields (datatype_id = 19) were not behaving consistently in the Applicant portal. Previously, when applicants edited an existing Work History entry, the values in the multi-check field were not automatically re-checked, but now they are correctly retained and displayed, preventing the field from being saved as null.

Onboarding Dashboard: Enhanced Navigation and Features Now Available by Default

What’s new?

The Onboarding Dashboard is now enabled by default for all users, offering a more streamlined experience. The left-side navigation has also been updated, making the Onboarding Dashboard more accessible and moving items such as Active Requests, Signed Requests, Expired Requests, and Deleted Requests to filter blocks at the top of the dashboard for easier access.

Why does it matter?

These updates simplify the onboarding process by centralizing key features and improving navigation. With enhanced search and management tools now directly within the Onboarding Dashboard, recruiters can more easily manage tasks and improve efficiency throughout the onboarding process.

How do I enable this?

Enabled by default

Targeted for Staging Release: Oct 3

Targeted for Production Release: Oct 10

Enhanced Authorized Representative Assignment Workflow

What’s new?
The authorized representative assignment email link now directs recruiters and admins to the I-9 Dashboard 2.0. The details panel is already expanded for the candidate, enhancing navigation and workflow efficiency.

Why does it matter?

This update streamlines the process for managing authorized representative assignments. Recruiters and admins can now access the necessary information more quickly, improving overall productivity and user experience.

Targeted for Staging Release: Oct 3

Targeted for Production Release: Oct 10

Customizable Subject Lines for Candidate Profile Update Emails

What’s new?
Admins can now customize the subject line of candidate profile update emails using the new translation key applicant_profile_update_email_subject. The subject line supports the [[applicant_location]] variable, allowing recruiters to identify relevant updates based on the candidate’s location quickly.

Why does it matter?
This update provides recruiters with the flexibility to personalize and tailor candidate profile update emails, enhancing communication efficiency and enabling quick identification of location-specific updates.

How do I enable this?

Generally Available: Contact Support for enablement.

Targeted for Staging Release: Oct 3

Targeted for Production Release: Oct 10

Multi-Account Pay Settings Update for Canadian Applicants

What’s new?
The multi-account pay settings form component now includes a required ‘Transit Number’ field and makes the ‘Institution Number’ mandatory when the “I use a Canadian bank account” checkbox is selected. Both fields are validated and should require the following criteria:

• Transit Number must be five digits
• Institution Number must be three digits.

The form respects the “Hide CA Account Checkbox” setting for field display, and external field mapping for Transit Number has been added to the ATS.

Why does it matter?
This update ensures accurate handling of Canadian banking details in the direct deposit setup, providing a seamless experience for Canadian applicants and ensuring compliance with banking regulations.

How do I enable this?

Generally Available: Contact Support for enablement.

Targeted for Staging Release: Oct 3

Targeted for Production Release: Oct 10

Default Validation of Section 2 Representative Name Against Candidate in I-9

What’s new?

We’ve removed the “Validate Authorized Representative Information” configuration and enabled this behavior by default. This change ensures that the name of the Section 2 representative is always validated against the candidate’s first and last name from Section 1 of the I-9 form.

Why does it matter?

This update enhances the accuracy of the Form I-9 verification process by automatically validating the names, reducing the risk of errors. It simplifies the process for users, ensuring compliance and improving the overall reliability of the form.

Targeted for Staging Release: Oct 3

Targeted for Production Release: Oct 10

I-9 Corrections Enhancement

What’s new?

The I-9 Corrections functionality for both Section 1 and Section 2 is now available to all users by default. Additionally, the 2023 I-9 Section 2 Correction blueprint has been enabled for all existing clients. Users can easily initiate corrections directly from the I-9 Dashboard or the Completed eDocs menu.

Why does it matter?

This enhancement simplifies the I-9 correction process, making it quicker and more efficient for users to update Section 1 and Section 2 information. With the ability to make corrections directly from the I-9 Dashboard or Completed eDocs menu, this update improves ease of use and compliance with I-9 requirements.

Targeted for Staging Release: Oct 3

Targeted for Production Release: Oct 10

I-9 Dashboard 2.0 Default Enablement

What’s new?

The I-9 Dashboard 2.0 is now enabled by default for all clients.

Why does it matter?

This update streamlines user setup by removing the need for manual configuration, making it easier to get started. Additionally, it enhances functionality with improved search, export, and action capabilities, providing a more efficient and user-friendly experience.

Targeted for Staging Release: August 29

Targeted for Production Release: September 5

Applicant Address Display on Details and List View

What’s new?

The applicant details and list pages have been enhanced to display the applicant’s country information directly.

Why does it matter?

This update improves the recruiter experience by making it easier to identify candidate locations at a glance, reducing the need for extra clicks to view this information. It streamlines the process of managing applicants, enhancing overall candidate review and selection efficiency.

Production Release: August 8

Primary Location Selection for Bulk User Uploads

What’s new?
The bulk upload functionality for user creation now includes selecting a Primary Location, which appears as the first option in the Location dropdown menu.

Why does it matter?
This enhancement streamlines the process of user creation by allowing admins to specify the Primary Location directly in the CSV upload. If the location field is left blank, the Primary Location is automatically applied, eliminating the need for previous workarounds and making the process more efficient.

Targeted for Staging Release: August 29

Targeted for Production Release: September 5

Administrator Experience: Users

An issue where fields did not save when the default location was selected while editing a user has been resolved. All fields save correctly on field blur, regardless of the selected location, improving the user editing experience.

Production Release: July 23

Forms: Onboarding Documents and File Uploads Download

An issue where the Onboarding documents “Download All” function and the File Uploads “Download .zip” function sent a link that downloaded multiple copies of the .zip file instead of a single .zip file has been resolved. These functions now correctly download a single .zip file as expected.

Targeted for Preview Release: August 29

Targeted for Production Release: September 5

Forms: WOTC Form Upload to ShareFile

An issue where completed WOTC forms were not uploaded to ShareFile when included in a package with forms requiring multiple signatures has been resolved. The WOTC forms are now uploaded correctly in these scenarios, ensuring all documents are properly stored.

Targeted for Preview Release: August 29

Targeted for Production Release: September 5

Profile: I9 On File Reset

An issue where the “I9 on File” field in Bullhorn ATS was being reset from ‘Yes’ to ‘No’ after syncing a Candidate to the Talent Platform has been resolved. The field now retains its correct value during the sync process, ensuring accurate I9 status information.

Production Release: August 8

UI: Button Text Display in Legacy UI

An issue with the Mobile application where button text, such as ‘Next’ and ‘Delete,’ wrapped incorrectly on older phones or devices with smaller screen sizes has been resolved. Button text now displays properly across all screen sizes, ensuring a consistent user experience.

Targeted for Preview Release: August 29

Targeted for Production Release: September 5

UI: Navigation Bar and Scroll Arrows Visibility on iOS Devices

An issue on the mobile application where the navigation bar and scroll arrows for the skills checklist were not visible on some iOS devices, causing usability issues, has been resolved. These elements now display correctly, improving navigation and overall usability on affected devices.

Targeted for Preview Release: August 29

Targeted for Production Release: September 5

WFM: Duplicate SSN

An issue where the system did not display the associated record ID when entering an SSN that already existed has been resolved. The system now correctly shows the record ID for existing entries, improving accuracy and user experience.

Production Release: July 23

Workflow: Task List Completion Enforcement

An issue where the ‘Enforce Task List Completion in Order’ setting was not functioning in the mobile version of the application has been resolved. This setting now works correctly on mobile, ensuring tasks are completed in the specified order.

Targeted for Preview Release: August 29

Targeted for Production Release: September 5

Administrator Experience – I-9

What’s new?

The “Enable 2023 Form I-9” setting is now enabled by default and removed from the system settings page to streamline the setup process. The 2023 I-9 blueprints remain easily accessible in the Federal Blueprint section, displaying all necessary forms for the 2023 I-9 flow.

Why does it matter?

This update simplifies the setup process by automatically enabling the 2023 Form I-9 setting, reducing the need for manual configuration.

Production Release: August 8

Update Addresses on Bulk Upload Locations Page

What’s new?

The bulk upload location feature has been enhanced to support international data formats by integrating new country fields. The country picker now includes Belgium, France, Germany, Italy, Netherlands, Poland, Portugal, Spain, Australia, and New Zealand. Additionally, country-specific placeholder text has been added for Address2, City, State, and Zip fields.

Why does it matter?

This enhancement ensures accurate and compliant location management by supporting global data standards. This update streamlines the process, making it easier to handle bulk uploads for locations worldwide.

Production Release: August 8

Consistent Date Format for Dropbox Sign Fields

What’s new?

The date format configured at the location level is now consistently applied to all date fields sent to Dropbox Sign, except Form I-9, which will always use MM/DD/YYYY. The date format follows this priority hierarchy:

• Form-specific Location
• Candidate’s Branch Location
• Customer’s Primary Location
• MM/DD/YYYY (default)

Why does it matter?

This update ensures that dates are accurately and consistently represented for candidates and reviewers during onboarding. By following the specified hierarchy, the system provides the most relevant date format based on the location settings, reducing the risk of errors and confusion.

Additional Supported Countries for Internationalization

What’s new?

The Talent Platform now includes international support for Mexico, Trinidad, and Tobago. Users can select these countries from the Country dropdown menus, and field labels will automatically update to reflect the new country choices consistent with existing country selections.

Why does it matter?

This enhancement expands the Talent Platform’s internationalization capabilities, enabling users to manage candidates and processes in Mexico and Trinidad and Tobago with the same ease and consistency as other supported countries. It ensures that the platform continues to meet the needs of a global user base, improving accuracy and user experience in these regions.

Production Release: August 8

Forms: Phone Number Field Validation

An issue has been resolved where users were allowed to submit forms without filling in the required Phone Number fields. This fix ensures that all required fields, including Phone Number fields, are properly validated before form submission.

Custom Applicant Validator

What’s new?

We have introduced a new feature to enhance the integration capabilities of Talent Platform, allowing administrators to connect an external service URL for validating applicant information directly from the Preliminary Information page.

Why does it matter?

This integration ensures efficient duplicate checks and a seamless onboarding experience for candidates. Here are the key benefits:

• Improved Accuracy: The custom applicant validator performs duplicate checks on specified fields when the save button is clicked, ensuring data accuracy.
• Seamless Workflow: Candidates with unique values experience a streamlined onboarding process, while those with duplicate values receive clear UI feedback and guidance on the next steps.

How do I enable this?

Configuration

Administrators can now configure a Custom Applicant Validator under Configuration > Settings > Integration Settings.

API Support

The Applicant Validation Endpoint has been added to the Applicants API, supporting both BASIC and APIKEY authentication.

Equifax: WOTC Integration

An issue with the Equifax WOTC integration, where an applicant’s onboarding process step was not visible if they had filled out an Equifax WOTC, has been resolved.

Forms: Files not Matching with Signed Docs in Onboarding

An issue was resolved with File Upload Forms containing a File Upload field. Previously, the correct document was not previewed in the applicant’s profile.

Note: Although changes to address this issue were included in a previous release, some specific situations needed to be accounted for. We have now fully resolved this issue to ensure accurate document preview in all scenarios.

Forms: Pay Type Setting Not Displaying on Form

An issue was resolved for instances when custom pay account labels would display the custom value as expected on the Pay Settings page for the user to select. Still, the generated document would not respect the custom value and show the default, causing potential payroll issues.

I-9: SSN Mismatch Filter on I-9 Dashboard

An issue on the I-9 Dashboard caused by the SSN Mismatch filter returning records that previously had an SSN mismatch but had since been corrected has been fixed. This filter will now only return existing SSN mismatches.

Preliminary Information: Disabled Fed ID Fields 

An issue was resolved where the ‘I do not have an SSN’ checkbox remained visible and interactive after Federal ID validation. Post-validation, the checkbox is now hidden to prevent any confusion. However, recruiters still retain the ability to update necessary fields as required. This fix streamlines the validation process and enhances the user experience by ensuring that irrelevant options are not displayed, thereby reducing potential errors and improving data accuracy.

3rd Party Pre-Onboarding Iframe

What’s new?

• 3rd Party Pre-Onboarding Section:

• • • A new “3rd Party Pre-Onboarding” section has been introduced on the Forms page.
    • Administrators can create, edit, and update iframes.
    • When enabled, this iframe is automatically included in the candidate’s onboarding process once forms are assigned, preventing recruiters and admins from assigning it separately on the order workflow page.
    • Only one 3rd Party Pre-Onboarding template can be enabled at a time, with new templates automatically disabling the previous ones.

• Enhanced Control Over Federal ID Collection:

• • • Administrators can now toggle the requirement for federal ID collection at the form level when the “Fed ID and DOB Not Required” customer setting is enabled.
    • This form can be made mandatory for hiring, ensuring candidates must successfully complete the pre-onboarding step before accessing their forms.

• Pre-Onboarding Step for Candidates:

• • A new Pre-Onboarding step has been added for candidates, providing an additional step before they complete their assigned forms.
  • Candidates who successfully complete pre-onboarding checks are exempt from repeating them.

Why does it matter?

• Streamlined Onboarding Process: Automating the inclusion of pre-onboarding iframes and allowing only one template at a time simplifies the process for administrators, reducing manual tasks and potential errors.
• Increased Accuracy and Reduced Redundancy: By exempting candidates who successfully complete pre-onboarding checks from repeating them, the process becomes more efficient and accurate.
• Enhanced Data Control: Allowing administrators to toggle federal ID collection requirements provides greater flexibility and control over sensitive data, ensuring compliance with varying customer needs.
• Improved Candidate Experience: Providing a structured pre-onboarding step helps candidates understand and complete requirements efficiently, improving their overall onboarding experience.

Form Manager:

Candidate Experience:

Equifax: WOTC Integration

An issue with the Equifax WOTC integration, where an applicant’s onboarding process step was not visible if they had filled out an Equifax WOTC, has been resolved.

Forms: Files not Matching with Signed Docs in Onboarding

An issue was resolved with File Upload Forms containing a File Upload field. Previously, the correct document was not previewed in the applicant’s profile.

Note: Although changes to address this issue were included in a previous release, some specific situations needed to be accounted for. We have now fully resolved this issue to ensure accurate document preview in all scenarios.

Forms: Pay Type Setting Not Displaying on Form

An issue was resolved for instances when custom pay account labels displayed the custom value as expected on the Pay Settings page for the user to select. Still, the generated document did not respect the custom value and showed the default, causing potential payroll issues. 

I-9: SSN Mismatch Filter on I-9 Dashboard

An issue on the I-9 Dashboard caused by the SSN Mismatch filter returning records that previously had an SSN mismatch but had since been corrected has been fixed. This filter will now only return existing SSN mismatches.

Preliminary Information: Disabled Fed ID Fields 

An issue was resolved where the ‘I do not have an SSN’ checkbox remained visible and interactive after Federal ID validation. Post-validation, the checkbox is now hidden to prevent any confusion. However, recruiters still retain the ability to update necessary fields as required. This fix streamlines the validation process and enhances the user experience by ensuring that irrelevant options are not displayed, thereby reducing potential errors and improving data accuracy.

New “Knowledge Base” Menu Item in WFM

What’s new?

WFM users can now quickly search for information through a new “Knowledge Base” menu item in the user settings dropdown. This menu item links directly to the Bullhorn Knowledge Base for the Talent Platform.

Why does it matter?

This update improves efficiency by providing users with easy access to a wealth of information, reducing the reliance on support. Users can quickly find answers and resources, enhancing their overall experience and productivity.

Updated Label on Applicant Onboarding Page

What’s new?

The Signed eDocs label on the Applicant > Onboarding page has been updated to Completed eDocs.

Why does it matter?

This change accurately reflects the documents available for review, ensuring clarity without impacting functionality. The updated label provides a more precise description of the document status, improving user understanding and navigation.

Consistent Date Formatting in WFM

What’s new?

Date formatting within WFM has been updated to be consistent across all features, now using the MM/DD/YYYY format.

Why does it matter?

This update ensures a uniform and recognizable date format throughout WFM, improving readability and reducing potential confusion. Consistent date formatting enhances the overall user experience by maintaining clarity and standardization.

Streamlined Navigation for I-9 Dashboard 2.0

What’s new?

To enhance the user experience, the redundant “Assign Section 2” and “I-9 In Progress” tabs have been removed from the navigation menu when I-9 Dashboard 2.0 is enabled.

Why does it matter?

This update ensures a cleaner and more intuitive navigation interface, reducing clutter without disrupting workflow. All information previously found under the removed tabs can still be easily accessed through the I-9 Dashboard 2.0 interface, maintaining full functionality while improving usability.

Standardized Address Component

What’s new?

A new reusable frontend component for the Address model has been implemented in WFM. This component standardizes address fields (Country, Address1, Address2, City, State, Zip) to ensure consistency and scalability across all pages in WFM requiring address information. The update replaces scattered address fields across Locations and Applicants, simplifying updates and supporting international addresses. Additionally, address support has been added for the following countries: Australia, Belgium, France, Germany, Italy, Netherlands, New Zealand, Poland, Portugal, and Spain.

Why does it matter?

This update ensures uniformity in address data across various pages, making it easier to maintain and update address information. The standardized component supports scalability and enhances the user experience by providing a consistent interface. By supporting additional countries, this update also improves the ability to handle international addresses, making WFM more versatile and user-friendly for global operations.

3rd Party Pre-Onboarding Iframe

What’s new?

• 3rd Party Pre-Onboarding Section:

• • • A new “3rd Party Pre-Onboarding” section has been introduced on the Forms page.
    • Administrators can create, edit, and update iframes.
    • When enabled, this iframe is automatically included in the candidate’s onboarding process once forms are assigned, preventing recruiters and admins from assigning it separately on the order workflow page.
    • Only one 3rd Party Pre-Onboarding template can be enabled at a time, with new templates automatically disabling the previous ones.

• Enhanced Control Over Federal ID Collection:

• • • Administrators can now toggle the requirement for federal ID collection at the form level when the “Fed ID and DOB Not Required” customer setting is enabled.
    • This form can be made mandatory for hiring, ensuring candidates must successfully complete the pre-onboarding step before accessing their forms.

• Pre-Onboarding Step for Candidates:

• • A new Pre-Onboarding step has been added for candidates, providing an additional step before they complete their assigned forms.
  • Candidates who successfully complete pre-onboarding checks are exempt from repeating them.

Why does it matter?

• Streamlined Onboarding Process: Automating the inclusion of pre-onboarding iframes and allowing only one template at a time simplifies the process for administrators, reducing manual tasks and potential errors.
• Increased Accuracy and Reduced Redundancy: By exempting candidates who successfully complete pre-onboarding checks from repeating them, the process becomes more efficient and accurate.
• Enhanced Data Control: Allowing administrators to toggle federal ID collection requirements provides greater flexibility and control over sensitive data, ensuring compliance with varying customer needs.
• Improved Candidate Experience: Providing a structured pre-onboarding step helps candidates understand and complete requirements efficiently, improving their overall onboarding experience.

Form Manager:

Candidate Experience:

Clarified Column Headers on Translations Page

What’s new?

The column headers on the Translations page have been renamed for better clarity.

• Default Value is now Language Default Value
• Custom Value is now Customer Translated Value

Why does it matter?

These changes clarify the priority and context of translation values, helping users better understand and manage translations more effectively. The new headers provide a more intuitive understanding of the data, enhancing the overall user experience.